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“Comfy Bed- Fast Checkin- Good Customer service” 4 of 5 stars
Review of Hampton Inn Biloxi / Ocean Springs

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Hampton Inn Biloxi / Ocean Springs
3.0 of 5 Hotel   |   13921 Big Ridge Road, Biloxi, MS 39532   |  
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HHonors Double Points!
Ranked #9 of 45 Hotels in Biloxi
Certificate of Excellence
Voorhees, New Jersey
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Comfy Bed- Fast Checkin- Good Customer service”
4 of 5 stars Reviewed July 30, 2012

Nice comfy bed! Room was pretty clean. Staff was great. Breakfast to go was good. Speedy speedy checkin! Fast food so close you can walk across the parking lot.

Nice hotel. I have nothing else to say so I am typing this to meet the 200 characters required.

Room Tip: not 204 as it faces the McDonald's drive thru! The drapes shut out the light and noise though...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blxosgm, General Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, August 24, 2012
Thank you so much for taking the time to write this review. It is great to share these positive comments with our staff and let them know their hard work pays off in the form of a satisfied guest. I am glad you enjoyed our breakfast to go and that we were able to give you a speedy and efficient check-in. I hope that you stay with us again when you are in the area. Thanks again!!
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Leander, Texas
1 review
5 of 5 stars Reviewed July 21, 2012

Great service by staff at hotel. Room was very clean and fresh! Great breakfast area too.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeeDee M, Sales Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, July 24, 2012
We, the management team at Hampton Inn Biloxi/Ocean Springs, would like to express our thanks to you. Thanks for giving us the opportunity to be your “Home Away from Home” and we hope to see you again soon.
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Houston, Texas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 20, 2012

Loved this hotel. Stayed here as a stop off for the night. Front desk people were super nice. Room and hotel very clean. Fresh yummy cookies in the lobby!! Great breakfast. Room was very quiet as well, never heard any sounds from other rooms.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeeDee M, Sales Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, July 24, 2012
We sincerely appreciated your feedback on your recent stay. It is always wonderful to read how much our guest enjoyed their stay. We look forward to seeing you again soon! And hope you will always make Hampton Inn your first choice.
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Sugar Land, Texas
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 19, 2012

The hotel, as most Hamptons, have great beds and bedding, but none ever claimed that the duvet was cleaned with anticipation of your arrival. Whether it being true or not, it was the most exciting thing. No need to remind kids not to touch the bedding without the sheet. The building is old, but is clean and almost everything in there has been remodeled. Granite counter in the bathroom, curved shower rod, modern fixtures, it also has a small microwave and a small fridge which was a plus. They are minor details, but it sure made it more pleasant, even if it was just an overnight stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeeDee M, Sales Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, July 24, 2012
Thank you for choosing our Hampton Inn. We really appreicate you taking the time to share information about your recent stay. We are always glad to hear from our guest and are pleased that you had a great experience while staying with us. We look forward to seeing you again and wish you many happy travels!
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Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed July 19, 2012

We have not stayed at Hampton Inns in some time though we travel often. Everyone from check in to Check out was attentive and friendly. The breakfast buffet was more than sufficient and was kept supplied - which is saying a lot with a room of ball player families and family reunion attendants. Loved the room right down to the furniture style and comfort. We plan to go back in November and anytime we are on the Gulf Coast, will choose this hotel. Thanks to Dede Mays for setting us up in such a nice place.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeeDee M, Sales Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, July 24, 2012
Thank you for taking the time to submit a review of your recent stay at our Hampton Inn. We are committed to you, our valued customers, and always strive to provide the best, friendly service and it is always nice to hear when wer are living up to our guest expectations.

We thank you again for giving us the opportunity to be your “Home Away from Home” and we look forward to seeing you again soon. Hope Hampton Inn will always be your first choice for your future lodging needs.
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Fishersville, Virginia
1 review
5 of 5 stars Reviewed July 19, 2012

Our complete experience was excellent. I can say the staff was excellent and everyone that I met and saw during our stay was friendly and helpful. I sat in the lobby on arrival for about an hour or so to meet and greet and the staff at the desk was very nice and accommodating to every guest that arrived or phone call they answered. They took as much time as the guest needed and was able to assist them on everything that I overheard.

One particular staff member whose name was Amanda was very helpful and friendly. She had a wonderful smile for everyone and just looked like she really enjoyed her job at the Inn.

The only negative that I had the whole visit was the electronic door keys. I had three different sets and still had trouble at times with the last set. I have to assume that my room 217 had some sort of problem as no one else in our family of rooms mentioned any problem with theirs.

I would recommend this Inn to anyone and when we travelled back home to Virginia I made sure that out overnight stop was at another Hampton Inn in Chattanooga.
.

Room Tip: All the rooms for our family were on the 2nd floor and they were all very good.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeeDee M, Sales Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, July 24, 2012
We would like to express our thanks to you. We sincerely appreciated your feedback on your recent stay; your contribution is very valuable to us.

Our team members strive to provide our guest with the very best experience and it is always nice when a guest lets us know when we have succeeded.

We are committed to you, our valued customers, and are taking immediate corrective steps in solving the problem you described. We thank you again for giving us the opportunity to servce you and look forward to your return!
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Greenville, South Carolina
1 review
5 of 5 stars Reviewed July 17, 2012

Spent three days at this hotel and had the best service. The staff was friendly, efficient, and had a way of making you feel at home. The rooms were spotless,the breakfast was fresh, replenished as soon as needed, the lady in the breakfast room was very helpful and never seemed to get upset no matter how many people there were at one time. We happened to be there when they were full.

The management was also very friendly and so helpful in every way. It was just a great experience. I recommend this hotel to any one.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeeDee M, Sales Manager at Hampton Inn Biloxi / Ocean Springs, responded to this review, July 24, 2012
We, the team members at the Hampton Inn Biloxi/Ocean Springs, would like to express our thanks to you. We sincerely appreciated your feedback on your recent stay; your compliments are greatly appreciated!

We are committed to you, our valued guest and look foward to another the opportunity to be your “Home Away from Home”

Thanks for choosing OUR Hampton Inn. we loved having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Biloxi / Ocean Springs

Address: 13921 Big Ridge Road, Biloxi, MS 39532
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
#2 Best Value Hotel in Biloxi
#3 Business Hotel in Biloxi
#4 On the Beach Hotel in Biloxi
#8 Family Hotel in Biloxi
#11 Romantic Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Biloxi / Ocean Springs 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Hampton Inn Biloxi/Ocean Springs, MS is located in the heart of historic downtown Ocean Springs and close to the Gulf Island National Seashore. You'll be sure to enjoy your stay in one of our 71 guest rooms and suites featuring free high-speed internet access, 32” flat-screen TVs, and our clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Biloxi / Ocean Springs Hotel Biloxi
Biloxi Hampton Inn

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