Was disappointed to see smokers everywhere even in the elevator and in the non- smoking casino on second floor.
The rooms are adequate but I had asked for a non smoking room on a non smoking floor and had a smoker in the room next door that kept us up all night with the smell.
I called the front desk and the lady said "I guess there is a person not following our rules". What a joke - No smoker here does.
We were offered another room and we were upgraded to a one bedroom suite. It was nice but the living area had a very strong smoke smell - but thank goodness the bedroom did not, so we had to keep the door closed.
Obviously there is a problem with the vents in the hotel that no matter if you're in a non smoking room you will get the smoke smell so be careful if you want to stay here and are allergic.
We ate dinner at the Italian restaurant at the hotel. The food is abundant and good, however the wait staff needs help regarding servicing customers. They were unprofessional and in a hurry to remove plates even though the restaurant was empty.
Another complaint about hotel, we asked three different people on different occasions at the Concierge Desk for local breakfast places to eat close by. The best they could offer was Cracker Barrel. We love to try local restaurants other than chain franchises. I am so happy for the Tripadvisor website. We found several places close by that were wonderful. Thank you Tripadvisor you're the best!!!

$150.00 for 1 night!!!! Nothing special about the room. 2 queens; so what?Everything has an extra CHARGE!!! We were afraid to use the shampoo etc. for fear of being charged on the $100.00 cover charge they automatically put against your credit card, and promise to count items and return in 3-5 days! How long does it take to count the otems in the mini-bar? I would think everything needs to be counted as soon as one checks out, before it is ready for the next guest. How hard is that?Then when we check the rates on line, I see that it should go for about $80.00,
not the $150.00 we got quoted at the front desk. If we ever went back again, we would look at booking on line.

We had a review in July and had an issue with ac blowing down on you, tried them again over Christmas and the beds have been placed against the wall opposite where the a/c-heating vent are located. Excellent room and restaurants, gaming wasn't bad either.

After almost two years I went back to the I.P. in Biloxi in November 2012 with family.
It was a great trip and I found out the old ownwers had sold to Boyd Gameing. The
fact there was a new owner could explain my luck. I won $$$$, met a wonerdful host "Kim"
and enjoyed a great meal at High Tide. Decmeber I got a mailer with rooms and other comps
better than I had ever gotten the years I played with the original ownership. I've seen two
wonderful shows,comped and love the remodeled Hotel rooms. I plan to try the Spa and the
other food venues on future stays.
I stopped going because there was a point where I could not by a Jackpot and who wants to
play where you don't at least win back a little. I paly for fun and if I end the year down a lttle
comps I build are normally equal to or greater than what I invest in the entertainment value.
If you were in the same boat I think you should give'um a try....you might just like it.