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All 45 Biloxi hotels

IP Casino Resort Spa - Biloxi: Traveler Reviews

4.0 of 5
850 Bayview Ave, Biloxi, MS 39530
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IP Casino Resort Spa - Biloxi
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Ranked #11 of 45 hotels in Biloxi
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438 reviews from our community

Traveler rating
    190
    134
    51
    30
    33
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Families
66
 
Couples
192
 
Solo
22
 
Business
52
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Flin Flon, Canada
2 reviews
3 helpful votes 3 helpful votes
“RIP OFF !”
1 of 5 stars Reviewed January 3, 2013

$150.00 for 1 night!!!! Nothing special about the room. 2 queens; so what?Everything has an extra CHARGE!!! We were afraid to use the shampoo etc. for fear of being charged on the $100.00 cover charge they automatically put against your credit card, and promise to count items and return in 3-5 days! How long does it take to count the otems in the mini-bar? I would think everything needs to be counted as soon as one checks out, before it is ready for the next guest. How hard is that?Then when we check the rates on line, I see that it should go for about $80.00,
not the $150.00 we got quoted at the front desk. If we ever went back again, we would look at booking on line.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask Stuart R about IP Casino Resort Spa - Biloxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Boyd Gaming Customer Service at IP Casino Resort Spa - Biloxi, responded to this review
January 11, 2013
Thank you for the feedback regarding your recent stay at IP Casino Resort Spa. We are very sorry to read the negatives in your review. Like many hotels, we authorize a credit card at check-in for deposit. Rates vary by day, and there may be non-refundable rates available on-line that are lower than rates quoted at the front desk. We apologize for any confusion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Very good stay”
5 of 5 stars Reviewed December 31, 2012

We had a review in July and had an issue with ac blowing down on you, tried them again over Christmas and the beds have been placed against the wall opposite where the a/c-heating vent are located. Excellent room and restaurants, gaming wasn't bad either.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask pfontaine about IP Casino Resort Spa - Biloxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Mississippi
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“GOING BACK TO THE I.P.”
5 of 5 stars Reviewed December 31, 2012

After almost two years I went back to the I.P. in Biloxi in November 2012 with family.
It was a great trip and I found out the old ownwers had sold to Boyd Gameing. The
fact there was a new owner could explain my luck. I won $$$$, met a wonerdful host "Kim"
and enjoyed a great meal at High Tide. Decmeber I got a mailer with rooms and other comps
better than I had ever gotten the years I played with the original ownership. I've seen two
wonderful shows,comped and love the remodeled Hotel rooms. I plan to try the Spa and the
other food venues on future stays.
I stopped going because there was a point where I could not by a Jackpot and who wants to
play where you don't at least win back a little. I paly for fun and if I end the year down a lttle
comps I build are normally equal to or greater than what I invest in the entertainment value.
If you were in the same boat I think you should give'um a try....you might just like it.

Room Tip: Any roomis a good room. They all have views but the west side of the tower gives you a great view of...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 6 more reviews by J T for Biloxi
Ask J T about IP Casino Resort Spa - Biloxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompsonville, Michigan
1 review
2 helpful votes 2 helpful votes
“Playing Games With Reservations”
2 of 5 stars Reviewed December 28, 2012

We made a last minute trip to Biloxi and needed a room for the night.. We did a quick internet search and called the 800 number for Hotels.com and made our reservation.. When we went to check in they kept us waiting for about a half hour. They told us that we had a reservation from a "wholesaler" and it wasn't in their system. When we asked if they have this problem often they explained that guests who make reservations on Hotels.com are often " confused and think they made a reservation for the IP when they really reserved a room elsewhere " - We checked in as a walk-in at a higher rate then called Hotels.com and verified that we did have a reservation and there didn't appear to be any problem on their end.. My experience in motel management would make me wonder if they would rather "lose" the "wholesale" reservation that they have already been paid for by Hotels.com and sell walk-in rooms so they can make the "retail" rate.

I guess the end conclusion is that you can't trust the IP Casino Resort.. They handled the situation poorly even if they are playing sleezy games with online reservations.. We SHOULD have been asked what rate we were quoted and honored it, then it is between them and the "wholesalers" who can judge the character flaws of the property for themselves.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask tgschneider about IP Casino Resort Spa - Biloxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Boyd Gaming Customer Service at IP Casino Resort Spa - Biloxi, responded to this review
January 4, 2013
Thank you for your feedback regarding your recent stay at IP Casino Resort and Spa. We strive to provide incredible guest service and it seems, this time, we did not. Please accept our sincere apology. Investigating what happened, I found that the last name was misspelled. One of our managers caught the error shortly after check-in and adjusted the reservation. Again, I apologize for any confusion.
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Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice stay”
4 of 5 stars Reviewed December 28, 2012

I was a little skeptical about price but it turned out great. Heading to New Orleans we planned to stop at the IP wasnt bad for the price we had a great time. The rooms were nice the staff was great the walls are paper thin we had noisy neighbors it sounded like they enjoyed thereself a little to much. We had a great time this is a 3 hour drive for us we will definitely be back again.

Stayed December 2012, traveled with friends
Was this review helpful? Yes 1
Ask Craig W about IP Casino Resort Spa - Biloxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
IP Casino Resort Spa - Biloxi
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Additional Information about IP Casino Resort Spa - Biloxi

Also Known As:
Ip Casino Resort Spa - Biloxi Hotel
Ip Casino Resort Spa - Biloxi Hotel Biloxi
Ip Hotel Biloxi
Imperial Palace Hotel Biloxi
Imperial Palace Biloxi
Imperial Palace Ms
Biloxi Imperial Palace
Address: 850 Bayview Ave, Biloxi, MS 39530
Phone Number:
Region: United States > Mississippi > Biloxi
Amenities:
Bar/Lounge Business Center Casino Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Biloxi
#2 Romantic Hotels in Biloxi
#4 Casino Hotels in Biloxi
#9 Family Hotels in Biloxi
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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