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“Enjoyed our stay” 4 of 5 stars
Review of BEST WESTERN PLUS Cypress Creek

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BEST WESTERN PLUS Cypress Creek
2.5 of 5 Hotel   |   7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532-8724   |  
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Ranked #13 of 45 Hotels in Biloxi
Certificate of Excellence
Pace, Florida
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed June 29, 2014

We were in town for just one night for a women's conference and the hotel was totally booked. The beds were the most comfortable I have had at a hotel in quite a long time, room was very clean and had coffee maker, microwave and fridge. Breakfast was difficult as it was packed and they were out of coffee and eggs while we were down eating, but they only had one poor person working the breakfast and she was doing the best she could. We would definitely stay there in the future.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank kosborne32571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, June 30, 2014
Thank you for your review & I apologize for the inconvenience at the breakfast. Normally guests come down for breakfast on different times but as most of the people had to leave early for the conference and they came at the same times which the attendant in difficulty. We will make an extra effort next times when we face similar situation. Comments like your s help us to improve our services and we always welcome these reviews.
I am happy that your stay with us was comfortable and pleasant. We hope to serve you again in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

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College Station, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

It is very easy to get from I-10,Staff is very friendly and professional, and the room is very nice. The night clerk Kriss=Ann is very friendly will go out of her way to help you with direction to restaurants or other attractions. he room was very comfortable and the internet is good. The breakfast was good.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
2 Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, June 29, 2014
Thank you for your review and we have conveyed your gratitude to Chris Ann. We are glad that your stay with us was pleasant & comfortable and we hope to see you again in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thodore, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Though they have terrible coffee, This is the main hotel we stay in and the rooms and beds are comfortable. they have great water temps and pressure. There breakfast is adequate and a good presentation, but the quality of the food is lacking and there need to be more healthy choices such as fruit salads/ granola

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
1 Thank Rebecca P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, June 27, 2014
Thank you for writing a review and we appreciate your comments as these reviews help us to improve our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meridian, United States
1 review
3 of 5 stars Reviewed June 21, 2014

This hotel met my needs as far as having a place to stay. Hotel staff were very friendly. The breakfast was very good (biscuits, gravy, eggs, sausage, waffles, fruit, cereal, yogurt). The internet was basically non-existent, so if you have school/business needs, I would check around. The mattresses have a plastic mattress cover which is noisy. The décor could use some updating. The location leaves something to be desired, but it is convenient to all of the attractions.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, June 27, 2014
Thank you for writing a review and we appreciate your comments regarding our services. We would like to inform you that we are constantly working on improving our services and comments like yours help us are always appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

Good hotel would recommend. Nice hotel and very nice room. Would recommend this hotel to anyone. Nice staff and good breakfast. Nice Nice Nice and very nice. Just didn't receive my rewards points. Just haven't seen my points for my stay.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
1 Thank 848jacquettas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, June 27, 2014
We thank you for your writing a review and giving us full 5 stars. We have conveyed your gratitude to our staff as they the ones who provide all the services and make us of having such a wonderful staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodridge, United States
1 review
3 of 5 stars Reviewed June 11, 2014

The rooms are very old and not well maintained. We constantly heard the air conditioner and other equipment making noises through out the night. The staff was very nice and accommodating. The lobby is nice and modern. The fitness equipment is outdated and the eliptical machine was down right dangeroust and I couldn't use it. It would be nice if they invested in free weights as well. Overall, I would stay there is I was desperate.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank Devon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, June 27, 2014
We appreciate the comment & would you to know that is going through a major improvement plan & 80% of the renovation is already completed. We have new carpet in the room, new 40" TVs, the building from outside has completely been painted. New land escaping plan is still going on. We just placed brand new digital ACs. Please also note that we been awarded certificate of Excellence by the Trip Advisor for 2014.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, Texas
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 5, 2014

We arrived after 11pm and they had saved our first floor room for us. Yeah! Our room was great, bed was extremely comfortable, and breakfast was very satisfying. Great choice for a room if you are just passing through or staying for a couple days. Great value and extremely clean.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank uhcoogdebi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San N, Manager at BEST WESTERN PLUS Cypress Creek, responded to this review, July 1, 2014
Thank you for writing the review and we appreciate your comments as it help us to improve our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Cypress Creek

Address: 7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532-8724
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#5 Business Hotel in Biloxi
#11 Family Hotel in Biloxi
Price Range (Based on Average Rates):
Hotel Class:2.5 star — BEST WESTERN PLUS Cypress Creek 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western

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