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“Good basic motel” 4 of 5 stars
Review of Best Western PLUS Cypress Creek

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Best Western PLUS Cypress Creek
2.5 of 5 Hotel   |   7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532   |  
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Ranked #7 of 44 hotels in Biloxi
Idaho Falls, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good basic motel”
4 of 5 stars Reviewed December 6, 2013

Booked room to due to trip adviser's ratings. Did not pay any attention to location, except for the Biloxi address. It was not what we were looking for. One would have had to walk miles to Biloxi proper, but that was our fault. Otherwise all staff were more than pleasant and helpful. Room was pleasant, clean and quiet. We stayed 2 nights. Weather was windy and cool, so not many pleasure travelers about. Pool is unheated and indicated pool did not open until 9 so early exercise was not an option

Room Tip: Cannot comment. Very little traffic and very few occupants. Motel is just off I10.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, December 12, 2013
Hello and thank you for your review. We apologize for not meeting with your expectations. Our property is located on I-10 off Exit 50, which is short driving distance to Casino, Fine Dining Restaurants and 'On and Off' to I-10. Entire property is under deep cleaning, steam cleaning carpets and pressure wash a/c unite to provide more clean and fresh look. Our Pool timing is 10 AM to 10 PM, but would have gladly open early on request. We do dave fitness center open 24/7 for early exercise. Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more. We hope to see us again during your next visit to town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Pell City, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2013

Our room was very roomy and clean. Had everything that we needed. The front desk clerk was very friendly and helpful. The breakfast had a good selection but the hot food was not that tasty. We would definately stay at this hotel again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, December 12, 2013
Thanks for staying with us again. Your title of review tells the whole story. We have cleanest and well maintained rooms to provide best hotel experience. I apologize as we did not meet with your expectations. Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more. We hope to see us again during your next visit to town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conroe, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2013

A local restaurant was recommended by the hotel staff, and the food was very good. Would eat there again. Only down side to our stay was lack of internet service while we were there. Nice hotel. It's a little difficult to get into the driveway, so we used the one for the hotel next door. Worked much better.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, December 12, 2013
Thanks for staying with us again. Your title of review tells the whole story. I apologize for your concern about driveway, but I am glad you found the way from neighboring property. Our Southern Hospitality Team, is always ready to go beyond,
We shall be glad to welcome you during your next visit to Biloxi.
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West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

My husband and I stayed here on his 4 day leave from the Army. We loved it. The other reviews mentioned that the decor was a little outdated and while this may be true I'm glad that they have not rushed out to buy new furniture. The room we were in was comfortable and there is no need to get rid of furniture that is in good shape and still very usable. The staff were all friendly and helpful, I especially enjoyed talking with Peta. Breakfast was not my favorite spread but the sausage gravy and biscuits were amazing. Overall I would not only stay again at this hotel but I would recommend it to anyone.

Room Tip: We stayed in room 225. It was at the end of the hall and really quiet. There is only one room betwee...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, November 14, 2013
Wow,......What a Awesome review. Thanks for taking time for your review. Our Southern Hospitality Team, is always ready to go beyond, one step. Recently we have improve our breakfast by adding biscuit and sausage gravy to our menu. We have very high quality wood and veneer furniture and it is in excellent shape. As you said, it has plenty of life left as well it is very functional to modern needs.
We shall be glad to welcome you and provide the best hotel experience again during your next visit.
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Hattiesburg, Mississippi, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

Service was friendly, bed was very comfortable and most important to me was everything was clean and I felt safe. It was just off I-10 so it was convienent. The breakfast was the usual free breakfast, eggs, sausage, cereal, oatmeal, coffee, bagel, fruit, etc. Plenty to get you through the morning. This was my second time to stay here and will continue to go each year for the Peter Anderson Festival in Ocean Springs, MS.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, November 14, 2013
Thanks for staying with us again. Your title of review tells the whole story. We have cleanest and well maintained rooms to provide best hotel experience. Currently the entire property and all the rooms are under deep cleaning, carpet cleaning, upgraded breakfast menu with many choices. We shall be glad to welcome you during your next visit to Biloxi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Charles, Louisiana
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2013

Check in was quick and easy. Parking lot was mostly well lit. Room rate was reasonable considering it was the last weekend of Cruising the Coast. Hotel was easily accessible just off the interstate. One exit down was I had a king suite, having the extra space was nice. The whirlpool jets in the tub left a lot to be desired. The Promenade shopping center is one exit west, lots of dining options close by. I would stay here again.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, November 1, 2013
We are thankful to you for praising the hotel's whirlpool, amenities, parking lights and location. We are glad to note that you were satisfied. Our Southern Hospitality Management team is always ready to go beyond to provide the best hotel experience. We have recently made upgrade in our breakfast menu. As you said, we are centrally located by all restaurants and not far from Casinos and Beach.
Come back soon and give us opportunity to serve you again.
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Raleigh, NC
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 28, 2013

This is not the first time we have stayed in this motel and we go back because it's convenient to where we are going. The staff is helpful and pleasant. The rooms are reasonably clean and they have a good breakfast, eggs and sausage every day plus a good selection of other things. The things we don't like -- the beds are not very comfortable and they crackle when you turn over, like a plastic hospital bed. The carpet is very dirty. The first couple days, when I went to put my shoes on I wiped them on the bath mat and it was black. After that I put my sandals on when I got out of the shower.
Since my husband didn't do that, when we got home I turned his socks inside out before washing and I could tell which ones he wore when we were there because they were black inside. I would not want to stay there with children who might get on the floor.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 30, 2013
Hello and thank you for your review. We apologize for not meeting with your expectations. Entire property is under deep cleaning, steam cleaning carpets and pressure wash a/c unite to provide more clean and fresh look. We will address about your carpet concern to our management team. We have industry standard pillow top mattress. We are sorry to note that it was not comfortable.
Thanks for liking our breakfast. Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more.
We hope to see us again during your next visit to town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western PLUS Cypress Creek

Address: 7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Biloxi
#8 Business Hotel in Biloxi
#9 Family Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western PLUS Cypress Creek 2.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western

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