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“Very clean and friendly” 5 of 5 stars
Review of Best Western PLUS Cypress Creek

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Best Western PLUS Cypress Creek
2.5 of 5 Hotel   |   7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532   |  
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Ranked #7 of 44 hotels in Biloxi
Hattiesburg, Mississippi, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very clean and friendly”
5 of 5 stars Reviewed November 10, 2013

Service was friendly, bed was very comfortable and most important to me was everything was clean and I felt safe. It was just off I-10 so it was convienent. The breakfast was the usual free breakfast, eggs, sausage, cereal, oatmeal, coffee, bagel, fruit, etc. Plenty to get you through the morning. This was my second time to stay here and will continue to go each year for the Peter Anderson Festival in Ocean Springs, MS.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, November 14, 2013
Thanks for staying with us again. Your title of review tells the whole story. We have cleanest and well maintained rooms to provide best hotel experience. Currently the entire property and all the rooms are under deep cleaning, carpet cleaning, upgraded breakfast menu with many choices. We shall be glad to welcome you during your next visit to Biloxi.
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Lake Charles, Louisiana
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2013

Check in was quick and easy. Parking lot was mostly well lit. Room rate was reasonable considering it was the last weekend of Cruising the Coast. Hotel was easily accessible just off the interstate. One exit down was I had a king suite, having the extra space was nice. The whirlpool jets in the tub left a lot to be desired. The Promenade shopping center is one exit west, lots of dining options close by. I would stay here again.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, November 1, 2013
We are thankful to you for praising the hotel's whirlpool, amenities, parking lights and location. We are glad to note that you were satisfied. Our Southern Hospitality Management team is always ready to go beyond to provide the best hotel experience. We have recently made upgrade in our breakfast menu. As you said, we are centrally located by all restaurants and not far from Casinos and Beach.
Come back soon and give us opportunity to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 28, 2013

This is not the first time we have stayed in this motel and we go back because it's convenient to where we are going. The staff is helpful and pleasant. The rooms are reasonably clean and they have a good breakfast, eggs and sausage every day plus a good selection of other things. The things we don't like -- the beds are not very comfortable and they crackle when you turn over, like a plastic hospital bed. The carpet is very dirty. The first couple days, when I went to put my shoes on I wiped them on the bath mat and it was black. After that I put my sandals on when I got out of the shower.
Since my husband didn't do that, when we got home I turned his socks inside out before washing and I could tell which ones he wore when we were there because they were black inside. I would not want to stay there with children who might get on the floor.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 30, 2013
Hello and thank you for your review. We apologize for not meeting with your expectations. Entire property is under deep cleaning, steam cleaning carpets and pressure wash a/c unite to provide more clean and fresh look. We will address about your carpet concern to our management team. We have industry standard pillow top mattress. We are sorry to note that it was not comfortable.
Thanks for liking our breakfast. Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more.
We hope to see us again during your next visit to town.
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LaPlace, United States
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 15, 2013

I was hesitant to make the reservation because I have stayed at some not so nice Best Western's but I was pleasantly surprised by this one. Very clean, well kept, nicely furnished rooms and friendly staff!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 19, 2013
Thanks for differentiate our hotel with others. Very clean, well kept, nicely furnished rooms and friendly staff! , wow!! you described the whole story in one line. Our Southern Hospitality team is always ready to go beyond to provide the best hotel experience. I will share your review with my entire Team, as it is a result of hard work, dedication and true hospitality spirit of all employees. Will see you again during your next visit to Biloxi.
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Beaumont, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2013

Our stay at the Best Western PLUS in Ocean Springs (Biloxi, MS) was excellent. Staff is courteous and willing to serve patrons, and the Breakfast each morning was excellent. Rooms were clean and were pleasantly furnished. The Rate was reasonable, allowing most Program deductions.

Close to I-10, the facility is "easy-on, easy-off" for travelers.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 19, 2013
“Recommended!” says the whole story. We are glad to say that you had pleasant stay. Our Southern Hospitality Team, is always ready to go beyond, one step. Recently we have improve our breakfast by adding biscuit and sausage gravy to our menu. We strongly believe in all Best Western programs, discounts and I Care. We have best rewards program. Yes, it is "easy-on, easy-off" location off I-0. We hope to see us again soon.
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GREENWELL SPRINGS
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2013

Hotel was very nice and clean. Impressed with size of room. Husband like the whirlpool tub and couch. Wifi was great. Pleanty of parking. Staff was very nice and friendly. Location was perfect. Close to interstate and places to eat. Very easy to make reservations online. We will stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 14, 2013
Wow, what a awesome review. We are to glad to know you that your experience was over and above your expectations. Our new management with his Southern Hospitality Team, is always ready to go beyond. one step. We are there to provide best customer experience for your next visit.
We are thankful to you to choose Best Western Plus Cypress Creek for your stay, while you have many choices.
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A TripAdvisor Member
5 of 5 stars Reviewed October 13, 2013

We loved everything about this hotel. The rooms were very large, king size bed and a seating area with a mini fridge. We were very impressed. The location was great close to everything. The complimentary breakfast was excellent. We really enjoyed our stay there and plan on staying there again in the future.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 14, 2013
We are thankful to you for praising the hotel, amenities and location. We are glad to note that you were impressed. Our new Southern Hospitality Management team is always ready to go beyond to provide the best hotel experience. We have recently made upgrade in our breakfast menu and we are happy no note that you enjoyed it.
Come back soon and give us opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western PLUS Cypress Creek

Address: 7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Biloxi
#8 Business Hotel in Biloxi
#9 Family Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western PLUS Cypress Creek 2.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western

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