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“Cruisin the Coast stay” 5 of 5 stars
Review of Best Western PLUS Cypress Creek

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Best Western PLUS Cypress Creek
2.5 of 5 Hotel   |   7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532   |  
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Ranked #7 of 44 hotels in Biloxi
GREENWELL SPRINGS
1 review
7 helpful votes 7 helpful votes
“Cruisin the Coast stay”
5 of 5 stars Reviewed October 13, 2013

Hotel was very nice and clean. Impressed with size of room. Husband like the whirlpool tub and couch. Wifi was great. Pleanty of parking. Staff was very nice and friendly. Location was perfect. Close to interstate and places to eat. Very easy to make reservations online. We will stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 14, 2013
Wow, what a awesome review. We are to glad to know you that your experience was over and above your expectations. Our new management with his Southern Hospitality Team, is always ready to go beyond. one step. We are there to provide best customer experience for your next visit.
We are thankful to you to choose Best Western Plus Cypress Creek for your stay, while you have many choices.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2013

We loved everything about this hotel. The rooms were very large, king size bed and a seating area with a mini fridge. We were very impressed. The location was great close to everything. The complimentary breakfast was excellent. We really enjoyed our stay there and plan on staying there again in the future.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 14, 2013
We are thankful to you for praising the hotel, amenities and location. We are glad to note that you were impressed. Our new Southern Hospitality Management team is always ready to go beyond to provide the best hotel experience. We have recently made upgrade in our breakfast menu and we are happy no note that you enjoyed it.
Come back soon and give us opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2013

Convenient location, supper clean, friendly staff, and the beds were very comfortable. Breakfast was hot, many choices for those who are health conscious and those wanting comfort food. Right off the interstate. Would return to this faciltiy.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 14, 2013
Hello thank you for your kind words on great awesome review.
Our new management with Southern Hospitality team, is ready to go beyond your expectations. Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also.
Entire property is under deep cleaning, steam cleaning carpets and pressure wash a/c unite to provide more clean and fresh look.
Come back and enjoy our great location off I-10 and close to all attractions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 8, 2013

I chose this hotel for the convenient location and reasonable price. If I have the opportunity to return, I would add wonderful, friendly staff and outstanding customer service. Right off the interstate and very close to the downtown Ocean Springs, as well as the beach. My older brother was getting married on the Saturday of the two nights were stayed here. My customer experience was over and above what I was expecting. They helped us store the wedding cake, insured the room for the bride and groom was ready well ahead of standard check in, as well as shared our joy of the special occasion. The GM, Manoj, was so attentive and kind, even had the staff sign a congratulations card for the happy bride and groom. He was very keen to oversee every detail of the staff's responsiblities. Nadine and Vib were two of the employees that I remember their names.. .also above and beyond what was expected in keeping the place clean and spotless as well as greeting the guests as they encountered them. The front desk attendants made check in/check out a pleasure, as well as being gracious in answering my questions (including where to go and buy flowers for the bride). I wish I remembered their names, but I don't. While location and value are extremely important, excellent customer service goes a long way in insuring a guest returns, as well as recommends this facility to others. With that, I would absolutely return, as well as recommend to others.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 9, 2013
Wow, what a awesome review. We are to glad to know you that your experience was over and above your expectations. Our new manager with his Southern Hospitality Team, is always ready to go beyond. one step. We are there to provide better, best customer experience for your next visit. We are thankful to you to choose Best Western Plus Cypress Creek for your stay, while you have many choices.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 5, 2013

Rooms were very clean, breakfast good and staff very helpful and friendly. Beds were real comfortable. Would definitely recommend to anyone. We asked desk clerk for a good local restaurant and she sent us to a very good one.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 8, 2013
Thank you for your review regarding your recent stay at our property. We have very dedicated, well trained Southern Hospitality Team. We have not stopped yet,...We are doing many upgrades to the property, new pool furniture, redecorating breakfast area and many more..
We hope to see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 3, 2013

Very friendly staff. They went out of there way to make sure you had what you needed.
I would stay here again.
Had a guest laundry. Was very handy to use.
Located in a handy area.
Room was very clean and comfortable.
Roomy.
Breakfast was good.
Beds was comfortable.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 8, 2013
Your business is very important to us and we value your feedback. Our entire team is dedicated to Guest Satisfaction. We are doing many upgrades to the property, new pool furniture, redecorating breakfast area and many more. We are glad to note that you like Guest Laundry facility at our hotel.
We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 2, 2013

This was a short stay, but it was a nice stay. It was comfortable. It was easy to find and we were tired. It was easy to check in and the hotel clerk was very friendly. I would love to go back and stay longer. The room was very clean and very roomy. I love staying at Best Western.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiloxiHotels, Guest Relations Manager at Best Western PLUS Cypress Creek, responded to this review, October 8, 2013
We are thrilled to see your awesome review. Our entire team is dedicated to do utmost to provide great comfort and service to all our Guests.
We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western PLUS Cypress Creek

Address: 7921 Lamar Poole Road, I-10 @ Exit 50, Biloxi, MS 39532
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Biloxi
#6 Romantic Hotel in Biloxi
#8 Business Hotel in Biloxi
#9 Family Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western PLUS Cypress Creek 2.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western

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