After 12 hours on the road I pulled into the Hard Rock Biloxi. I had reserved a queen room, at check in I'd been upgraded to a suite! After I saw my room I wanted to hug the front desk clerk. I had a corner suite on the 9th floor overlooking the gulf. The living room was comfortable, the bathrooms well appointed. The walk in shower was a slice of heaven, as was the jacuzzi bathtub in a sun room overlooking the water. The bed was beyond heavenly. It was 100% luxury and very welcomed after 4 days on the road.
24/7 grille service was a bit ify at first. The sign said please wait to be seated. They weren't busy, but no one approached the front to seat guests. Eventually I seated myself. My server was excellent and the food was very good, reasonably priced. I liked it better than the usual fare at Hard Rock Cafes.
I'm not much of a gambler, but enjoyed the casino. I liked that it was open, airy and a bit brighter than say their counterpart in Las Vegas.
Housekeeping, front desk, cashiers and the folks on the casino floor were all friendly and welcoming. This was my first trip to a Biloxi Casino, and the folks at Hard Rock definitely won my return business.