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“poor buffet” 2 of 5 stars
Review of Harrah's Gulf Coast

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Harrah's Gulf Coast
4.0 of 5 Resort   |   280 Beach Boulevard, Biloxi, MS 39530 (Formerly Grand Biloxi Casino Hotel & Spa)   |  
Hotel amenities
Ranked #15 of 45 Hotels in Biloxi
GreenLeadersSilver level
sleeezeburg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“poor buffet”
2 of 5 stars Reviewed September 5, 2009

compared to island view, biloxi harrahs was very disappointing....no gulf shrimp!! while the service the waiter provided was excellent, the initial welcome was pitiful. the woman at the register gave no smile, no welcome and wasn't the least accomodating that we had forgotten our coupons for our "buy one, get one free buffet". she was
RUDE informing us abruptly "you need the coupon!!!". also, we do not stay at the grand biloxi any longer because ther are no copffee pots in the room any more!!!!

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,475 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2009

Had a great time. Will visit again in the near future. Staff was great and very pleasant and very professional. Rooms were great and clean. Lots of penny and nickle machines and they were very friendly. We go to play and play we did.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 21, 2009

My husband and I were in Biloxi to celebrate our anniversary. We had two nights booked at the Grand Biloxi and decied to come a day early. The staff was very helpful in adding the additional night to our reservations. The first night the room was nice enough but the view was bad! On the second day we asked to upgraded to a room with a view and they were again helpful and granted our wishes. The food choices past 9:00 are very limited so make plans for that! All staff we met were great!

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2009

Our first trip since Katrina. Hotel room was nice & bed was very comfortable. Staff was courteous & friendly. The new Beach Hopper busses make it convenient to travel to other areas on the coast. Only complaint is the limited number of Video Poker machines, which were often full, even during the week.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa,fl
1 review
4 of 5 stars Reviewed July 27, 2009

well to start when something says it free dont beleive it its NOT... Dont use your card they cant tract you.. Sorry see all what I seen from Katrina But I think we helped out again... When the employees tell yo to so go Another casico listen what they say the person they was working in the gift shop young girl very rude but the girls at the snack shop very nice..........this was friday morning for the girl in the gift shop........rooms were clean the view was nice but again sorry to see your lost.....and when you bet 1.00 and win 12 cents whats thise odds.......

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2009

The very first thing is coming in a checking into the hotel is a mad house!!
Valet were very sarcastically rude, and didnt do a good job of moving cars.
There was NOTHING to do for our teenagers, pool was always packed and had to many rules and not enough reasons for them.
The rooms were horribbbllle, first of all they screwed up both of the rooms we had reserved and ended up down the hall from our friends when we were supposed to be conjuining rooms. The casino was nice but small and verrry smoky!! If your not a smoker do not pick here, we ended up walking down to the isle capri casino which was verrrrry gooooood(: Our rooms were smalll the interent is NOT free we had to pay 10.95 for a short period of time! The rooms have noo refidgerator or microwave and we basically ate at places like hooters because nothing is rebuilt after the hurricane.

  • Stayed July 2009, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southeast, usa
1 review
3 of 5 stars Reviewed July 18, 2009

This hotel is not kid friendly. At 8 p.m. they run anyone under 21 out of the pool and hot tub area, even if noone else is using it. Their policy is to have 8 to 10 p.m as adult time ( over 21) which is insane. Closing a pool at 10 p.m. during summer vacation is ridiculous too, I think if they are going to have adult time it should be from 10 to 12 and leave it open for kids until 10 instead of forcing you back to your room at 8 p.m. What teenager goes to bed at 8 p.m.? There is absolutely nothing for kids to do except swim in this hotel or go back to the room and watch tv. You have to drive to get to the public beaches which are basically empty. The room itself was ok except for the shower which has no pressure at all and you can barely wash the shampoo out of your hair. The beds which claim to be soft are hard and the pillows are a nightmare. The 2nd night I brought my pillow in from the car and slept much better. The hotel food was ok and the casino area was kind of small but that is because the original casino was destroyed in Katrina and will be rebuilt in the future. It is only a short drive down to the Hard Rock and if you have teenagers they will enjoy walking around looking at memorablilia and shopping while you try your luck at the slots. If you are not going to gamble I suggest planning your vacation in Gulf Shores or Pensacola where there are things to do for the kids and where you don't have to drive to get to the beach.

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Harrah's Gulf Coast

Address: 280 Beach Boulevard, Biloxi, MS 39530 (Formerly Grand Biloxi Casino Hotel & Spa)
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Biloxi
#6 Luxury Hotel in Biloxi
#7 On the Beach Hotel in Biloxi
#9 Family Hotel in Biloxi
#13 Romantic Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harrah's Gulf Coast 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Grand Biloxi Hotel Biloxi
Grand Biloxi Casino Hotel And Spa
Grand Casino Biloxi Mississippi
Grand Casino Biloxi Ms
Grand Casino Hotel Biloxi
Grand Casino In Biloxi

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