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“High Price for Terrible Stay” 1 of 5 stars
Review of Harrah's Gulf Coast

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Harrah's Gulf Coast
4.0 of 5 Resort   |   280 Beach Boulevard, Biloxi, MS 39530 (Formerly Grand Biloxi Casino Hotel & Spa)   |  
Hotel amenities
Ranked #19 of 45 Hotels in Biloxi
GreenLeadersSilver level
Atlanta, Georgia
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“High Price for Terrible Stay”
1 of 5 stars Reviewed August 18, 2013 via mobile

We stayed at the Grand because we are Total Rewards Members. The room had a nice view of the parking deck. The bathroom was small. The pillows were so hard that my husband had a sore neck the entire stay. Our room was not cleaned by housekeeping even though we left no signs on the door to not clean the room. We were out of the room all day and came back to our room at 11pm to an unmade bed and dirty towels. The casino is small and there were so few table games that you couldn't get on a table game at night. We got two free nights because of our Total Rewards Membership but still had to pay $300 for the rest of our stay. The pool was dirty and had mold on the tile. We will NOT stay here again!

Stayed August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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  • German first
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English first
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 17, 2013

Check in was a breeze and did self checkout thru the TV.

Staff was friendly always saying hello. Casino was smaller then we expected with few new games. Some really big progressives to entice you. DeMama won enough for an enjoyable Swedish massage and I lost it all over 2 days. We'll see the comps we get to judge better.

Room was not the nicest Harrah's we have stayed at but was clean and comfortable with a nice view. Pool was very busy with A LOT of kids.

Ate in the lobby bar which turned out to be large portions of good food.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biloxi
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2013

The SPECIAL rate was excellent. We had a nice view of the pool. No access to the beach due to semi - constructed building.(looks abandoned). Hotel staff very friendly. Pool tiles could use some repairs, otherwise clean and refreshing. Forgot our pillows and returned the next day. They were held in safe keepings. Would return.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 13, 2013

Very nice, friendly staff, clean rooms. Entertainment - band at casino was really good and we attended a really fun party by the amazing pool with a view. I've been to other hotels in Biloxi MS and by far the best Hotel for the price.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2013

We had the most amazing time! They overbooked our smoking room so they upgraded us from a regular room to the Presidential Suite for free! The suite was amazing. Jacuzzi tub, king size bed, 2 bathrooms, dining table, sofa, multiple TVs and a wonderful view. Downsides, no microwave or free wifi. The casino and the bar were wonderful. Everyone who worked there was super friendly! Lots of restaurants in the area with in a few minutes driving distance. Overall I would stay here again in a heart beat and I would recommend it to all of my friends.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pomona, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2013

For a lovely resort its a shame they have established a policy of not just overcharging but plain charging for everything.
There is no business center, $12 for wifi, $12 in-room internet, $1 per local call, basic analog cable TV (9 channels), movies, porn, PS3 games all for high rent.. What a joke.
Parking close to anything is only for established gamblers, hotel guest be dammed.
Never to stay again.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, USA
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2013 via mobile

Although hesitant after reading the reviews about a year ago, we took our chances and were not disappointed. We have returned several times since and continue to encounter pleasant personel and accommodations. My only real complaint is the lack of free wi fi. I believe in this day and age it is a necessity and a real downfall to charge for it. We continue to return a few times each year.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrah's Gulf Coast

Address: 280 Beach Boulevard, Biloxi, MS 39530 (Formerly Grand Biloxi Casino Hotel & Spa)
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Biloxi
#6 Luxury Hotel in Biloxi
#9 On the Beach Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harrah's Gulf Coast 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Grand Biloxi Casino Hotel And Spa
Grand Biloxi Hotel Biloxi
Grand Casino Biloxi Mississippi
Grand Casino Biloxi Ms
Grand Casino Hotel Biloxi
Grand Casino In Biloxi

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