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“Is it really Grand” 4 of 5 stars
Review of Harrah's Gulf Coast

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Harrah's Gulf Coast
4.0 of 5 Resort   |   280 Beach Boulevard, Biloxi, MS 39530 (Formerly Grand Biloxi Casino Hotel & Spa)   |  
Hotel amenities
Ranked #19 of 45 Hotels in Biloxi
GreenLeadersSilver level
Winnfield, Louisiana
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Is it really Grand”
4 of 5 stars Reviewed April 25, 2013

We received a promotion from the Grand for two free nights. No waiting for check in. We didn't expect a room over looking the Gulf. But is clean and smelled fresh. The entire floor was non smoking. We generally stay at The Palace down the street. Remember two free nights. The casino was like others that allow smoking. If you play for 30 minutes you get a free Buffet. That was easy and the evening Buffet was very very good. We used valet,very polite. Check out was slow. The clerk was in a back room doing something. Another employee came by and asked if we needed help. The clerk returned and check out was easy. Except I had to pay $5.60 fee because I didn't use the internet to place my resveration. We had some luck. Good trip.

Room Tip: You will have to pay more for a room overlooking the Gulf.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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English first
Ball Ground, Georgia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 25, 2013

We went to the Grand hotel-casino for a three day get a way. We never stayed there before but got a great room rate, about half of what we would have got at the place we usually stay so we gave it a shot. We are happy we did and will go back the next time we take a gambling trip.
The room way very clean, thats the first thing my wife looks at and she was happy with it. The people were very nice and the casino staff were great, very friendly. We had a problem with the hot water the first night, one of the hot water heaters went out but was fixed that evening. The maid missed our room on the last night, I called and was told they were sorry and would send someone up right away to clean it. I told them to just send us some towels and rags and we would be fine as we were leaving the next morning. When I checked out, I told the front desk about the few little problems we had and a supervisor came out, said how sorry he was and gave us one of our nights free. For the most part, we had a great time at the Grand and would recommend it to anyone looking for a clean friendly place to stay. PS they have a great buffet.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 21, 2013

Nice location, very friendly staff. Very easy to get in and out of hotel. The room was clean, bed was comfy. Beautiful ocean view from room.
The Casino was small,but this was because they had to move it after Katrina took out the old Casino.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 21, 2013

This is the second stay at this hotel with my husband and in-laws. Last time we had a regular room, but we arrived late this time, so they upgraded us to a 1 bedroom suite. They told us that we would have to move the next day (we were there for 3 nights) but then called and said we could stay the entire stay! It was wonderful. The room had a seperate bedroom, living room, dining room and bar with fridge. It was a great space for us as we had work to get done and had plenty or room to spread out. The bathroom was also great with a large tub, seperate shower with 2 shower heads and another 1/2 bath! We alway found the hotel clean and staff very friendly and this did not change on this trip. The buffet was very good as well, ate at it for brunch so everyone in the group was pleased. The gym is alo very nice and has all the equipment that you would need as well. Overall, great stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 21, 2013

Stayed at he Grand Casino Biloxi April 18, 2013 for one night. We booked the room over the phone directly with the hotel. The rates were lowered when they looked up our players card and we got the room at a great price. We arrived early and tried to check in before 3PM and were told there was a $16.00 early check in fee unless we returned at 3PM, so we came back about 3:30PM and no fee. when we got to the room I did my usual bed bug check and found no evidence of them whatsoever. There is a nice size safe in the room and the room smelled clean and fresh. Our room on the 5th floor had a pretty nice view of the pool area and the beach. The bathroom was clean and we had plenty of towels for the two of us.
Internet service was available for a fee, I'm not sure how much as I did not purchase the service. The front desk staff was very friendly and we had no problems at all. The beds were comfortable and the room quiet.

We will stay there again next time we are in the area.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Georgia
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed April 15, 2013

Just returned from a -2- night stay at the Grand Hotel/Casino Biloxi,Ms... well it turned out to be-1- night--The room --960--appeared that someone had stolen the furniture..there were spots that had a desk.bureau--but the wall was empty/// the room had NO towels ..the Carpet looked like someone ran over it with a Muddy Truck...the overall appearance was Bad--now this was about the 10th--time + we have stayed there-by far the worst..mentioned to the Desk personel--but we were being Comped --nothing really could be done--Do Not bother to stay there unless last resort--- go to the Beau Rivage..Hardrock..much better--But I won nicely so that was good---

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 12, 2013

We checked in a little early and we were able to get to our room right then. The front desk staff was friendly and the service was quick. The lobby area was very nice and clean. The room was very nice and also clean. The bed was amazingly comfy and the only complaint that I have was that there was no hot water for a shower in the morning.....cool at best.....sure was a wakeup!!!!! Had to wash my hair but my husband ended up sticking his head in the bathroom sink as that water was warm!!!!! They had a very nice bar/restaurant and a "to go" counter with coffee, pastries etc.....great for taking something back to the room.
Valet parking was free and very quick. The casino was alot of fun, but was smoky. The hotel is in a great location for getting around to all the other casinos on the coast. All in all, I would definitely stay here again......hopefully the shower water will be warmer!!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Harrah's Gulf Coast

Address: 280 Beach Boulevard, Biloxi, MS 39530 (Formerly Grand Biloxi Casino Hotel & Spa)
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Biloxi
#6 Luxury Hotel in Biloxi
#9 On the Beach Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harrah's Gulf Coast 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Grand Biloxi Casino Hotel And Spa
Grand Biloxi Hotel Biloxi
Grand Casino Biloxi Mississippi
Grand Casino Biloxi Ms
Grand Casino Hotel Biloxi
Grand Casino In Biloxi

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