This is a casino-hotel so one can expect better than average service and quality. Grand Biloxi delivers on that account. Best room of my trip by far and away. I arrived without reservation during mid-week. The young lady evaluated my gaming record with that chain and it turned out that the room was less than $35, tax included!!! (OK. You're thinking that I paid elsewhere, at the tables, for example, and you're right.) iI must say however that they want $12 to connect to Wifi. I don't need to see my e-mail at that price.

The room was clean and just an average as far as condition. I have stayed there a year ago and it was much better this time around. I felt the rates did not match the overall quality of the product. The actual casino was below average for selection of games.

Stayed at the Grand in late Nov. and although the room was nice enough the check-in was a nightmare. Made reservations on line a few days before arrival and failed to see a note somewhere about a $15.00 charge for early check-in. We packed our luggage to front desk from parking garage at about 2:15PM. Clerk began our paper work and told us of a $15.00 charge that would be added to our room charges as we were 45 min. too early. I explained I had not seen any mention of this charge. She assured me it was there somewhere on the web site. We packed our bags back to parking garage and proceeded to visit and gamble at other casinos until about 7pm. We never saw the inside of the casino in the three days and two nights we stayed. The $15.00 charge they wanted cost them hundreds in the long run! I feel better...lol

On our way to Biloxi i was looking up places to stay and found a great deal at The Grand Casino Biloxi. Although one review almost swayed us to another hotel we took a chance and booked! We were very pleased with everything... Room, service and buffet were excellent! We will be back :)