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Grand Biloxi Casino Hotel & Spa: Traveler Reviews

4.0 of 5
280 Beach Boulevard, Biloxi, MS 39530
Hotel amenities
Grand Biloxi Casino Hotel & Spa
Ranked #15 of 45 hotels in Biloxi
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520 reviews from our community

Traveler rating
    146
    185
    107
    46
    36
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Families
74
 
Couples
240
 
Solo
38
 
Business
26
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Houston, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“No Thrills”
3 of 5 stars Reviewed December 13, 2012

The room was clean and just an average as far as condition. I have stayed there a year ago and it was much better this time around. I felt the rates did not match the overall quality of the product. The actual casino was below average for selection of games.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carterville, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Read the fine print. Bad check-in policy”
2 of 5 stars Reviewed December 9, 2012

Stayed at the Grand in late Nov. and although the room was nice enough the check-in was a nightmare. Made reservations on line a few days before arrival and failed to see a note somewhere about a $15.00 charge for early check-in. We packed our luggage to front desk from parking garage at about 2:15PM. Clerk began our paper work and told us of a $15.00 charge that would be added to our room charges as we were 45 min. too early. I explained I had not seen any mention of this charge. She assured me it was there somewhere on the web site. We packed our bags back to parking garage and proceeded to visit and gamble at other casinos until about 7pm. We never saw the inside of the casino in the three days and two nights we stayed. The $15.00 charge they wanted cost them hundreds in the long run! I feel better...lol

Room Tip: Ask for ocean side for good view.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Ed4723 about Grand Biloxi Casino Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Loved it!”
5 of 5 stars Reviewed December 9, 2012

On our way to Biloxi i was looking up places to stay and found a great deal at The Grand Casino Biloxi. Although one review almost swayed us to another hotel we took a chance and booked! We were very pleased with everything... Room, service and buffet were excellent! We will be back :)

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pdempsey about Grand Biloxi Casino Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“What a great staff!”
5 of 5 stars Reviewed December 7, 2012

We stayed at this hotel Thanksgiving week and found the staff to be incredibly helpful. We asked for more towels and they arrived in 5 minutes. Valet was always quick (was very slow numerous times on our last stay several years ago), front desk responsive to every need, and room service very quick too.
Pool and whirlpool area very nice. They really know customer service!
The room we had was large and very nice. Clean and great view of the gulf of mexico.
The new coffee shop and 24 snack bar by the front desk was great to have and we used it constantly.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“average not like other harrahs hotels”
3 of 5 stars Reviewed November 30, 2012

We were disappointed with this hotel.rooms were very clean and service good but they were small with no mini refrigerator and the television had very few channels.the front desk called us down three times to give our charge card info.Finally the last time they apologized for their repeated requests for our info.all the staff were friendly ans helpful but we were just not impressed with this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask fisherman65 about Grand Biloxi Casino Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Grand Biloxi Casino Hotel & Spa
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Additional Information about Grand Biloxi Casino Hotel & Spa

Also Known As:
Grand Biloxi Hotel Biloxi
Grand Biloxi Casino Hotel And Spa
Grand Casino Biloxi
Grand Biloxi Hotel
Grand Hotel Biloxi
Grand Casino Biloxi Mississippi
Grand Biloxi
Grand Casino Biloxi Ms
Grand Casino Hotel Biloxi
Grand Casino In Biloxi
Address: 280 Beach Boulevard, Biloxi, MS 39530
Region: United States > Mississippi > Biloxi
Amenities:
Beach Casino Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Biloxi
#5 Casino Hotels in Biloxi
#6 On the Beach Hotels in Biloxi
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Grand Biloxi Casino Hotel & Spa
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