Unfriendly Hampton Inn. We stay exclusively at Hampton Inns/Hiltons and this was my first disappointment. The counter staff were downright rude when asked simple questions. No reason for it. I will say that this is unusual for Hampton Inns, however, it happened with more than one staff, both in the afternoon and the next morning- so this is a management issue. As for the rooms, the beds were hard, also unusual for a Hampton, and our non-smoking room reeked of cigarette smoke. Room was clean. Would I return? I'd look elsewhere first.