we stayed at this hotel on a thursday night. all went well till we came back to room and layed in bed. the middle of the bed was soaking wet. i called the front desk, they said they were full and i would have to staqy in that room. i said that was unsatisfactory to me, and they found me another room. in the morning i complained, and they said they would call me back to talk about it, after i got home. they never called, so i called them. i talked to the head of housekeeping 3 times and each time she told us the room would be comped. well here we are 6 months later, and still not heard back from this hotel. i really dont care about the free room, but they totally blew me off. otherwise, this is a very nice hotel.