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“Breakfast buffet- great except for variety.” 4 of 5 stars
Review of Palace Casino Resort

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Palace Casino Resort
158 Howard Avenue, Biloxi, MS 39533   |  
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December Special from $39
Ranked #4 of 46 Hotels in Biloxi
1 review
1 helpful vote 1 helpful vote
“Breakfast buffet- great except for variety.”
4 of 5 stars Reviewed September 8, 2013 via mobile

Need more variety in breads. Need english muffins, home made cinnimon rolls (not hard day old stuff) , bagels and cream cheese. Maybe some breakfast casseroles. I come every sunday and wish to have more variety.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed September 7, 2013

Overall this is a great hotel, it is smoke free and clean, great rooms only complaint is the buffet is horrible, I can get better food at a Chinese restaurant, but overall the hotel is great. I love cc the fact that you have to put your room key in to use the elevator,that creates great security. Also they give free champagne and fruit when you first check in.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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jacksonville
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 3, 2013

First time visiting, stayed 2 nights and had a great time. I'm scheduled for surgery and my surgeon told me to stay away from smoke so this was perfect! The room we had on the 9th floor was very clean nice view and great air conditioner. The buffet was great! Enjoyed lunch and dinner! They had the best fried chicken livers and peel and eat shrimp. Just wish the salad bar had more offerings its a very small selection. The staff were very nice and we enjoyed our rest!

Room Tip: Ask for a high floor
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

All the hotel rooms have been redone. They did a great job. The food at the buffet is top notch. Best of all the hotel, restaurants and casino are smoke free. We plan to return soon. Get a comp card, then do some gambling the next month you will get room offers.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 3, 2013

If you are over 70 and a fan of buffets this is the place for you. Rooms were large and somewhat clean but room service ceases to exist at 11 am, that's right 11 am. View of marina and bay was outstanding but all other features of hotel were lacking.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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new orleans
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 3, 2013

What a great time we had a the Palace. We had never stayed at this property but will be back again--and soon. Clean and very well appointed room with wonderful views of the back bay, did I say clean--it was top of the line clean!! Small but very nice bathroom. This is smoke free casino and hotel which is so nice for those of us who don't smoke but love the table games! The pool and service from the outdoor bar were great with great views of the boats and bay. The front desk was so nice and friendly as was all the staff. The casino is very clean and fresh with the no smoking policy and we have never been treated by a more friendly and helpful. Food at the steakhouse and the sports bar were excellent and we will return. Oh, they serve nice drinks in the casino too!

Room Tip: Get a room with the back bay view!
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Top Contributor
104 reviews 104 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 2, 2013

.....smoking is allowed by the pool. I did not see this anywhere on their website or here on TA, but luckily, the pool area was really empty while we were there, so there were no issues. I do feel; however, that they should advertise that smoking is allowed by the pool!

The hotel itself was great. Very modern and clean. We had a high room, so we had a great view of the marina, bridge & Margaritaville. We were there for 2 nights during the week, so we got a killer rate of $70 a night with our AAA discount. More than worth it for an inside smoke-free environment.

We did not eat at any of the restaurants and hubby only spent about 20 minutes at a gaming table. He was not impressed with it, so he left and joined us at the pool.

I will say the one thing that really ticked me off was they would not allow us to use a luggage cart. The bellhop stated he had to do it, which is crap--he just wanted a tip. I do not like others touching and throwing my luggage around, not to mention, I don't want someone I just saw smoking outside the main door around us and our luggage. Then, even though we were not in the lane for valet parking, one of the gentlemen came over and wanted to park our SUV. I politely reminded him that we were not in the valet lane and did not need his service. It must have been a slow evening for them. So, anyway, we had to hand-carry all of our luggage and bags up ourselves, with no cart. It took us 3 trips and someone had to stay with our vehicle the entire time. Come to find out, my husband found a parking spot right there in the deck, covered. The valet lot was outside in the lot that was not covered. We definitely got the better spot by parking ourselves.

Overall, the hotel itself was fine, but I was not happy with the services, or lack of. We should never have been denied a luggage cart. For that, I would not stay here again. Carrying everything up without a cart and back to our vehicle when we left, was not fun, to say the least. This isn't New York City or Vegas, so they should be more flexible with their guests.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Palace Casino Resort

Address: 158 Howard Avenue, Biloxi, MS 39533
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Biloxi
#3 Casino Hotel in Biloxi
#4 Family Hotel in Biloxi
#4 Romantic Hotel in Biloxi
#5 Business Hotel in Biloxi
Price Range (Based on Average Rates): $
Number of rooms: 236
Official Description (provided by the hotel):
Palace Casino Resort is the only smoke free casino on the Mississippi Gulf Coast and the premiere destination for luxurious accommodations, superior guest service and endless excitement. Nestled along the beautiful Gulf of Mexico and Biloxi’s Back Bay, the resort offers newly renovated hotel rooms and suites with stunning views, award winning restaurants, non-stop gaming, championship golf at The Preserve Golf Club and amazing amenities to complement your stay. ... more   less 
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Also Known As:
Palace Hotel Biloxi
Palace Biloxi

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