.....smoking is allowed by the pool. I did not see this anywhere on their website or here on TA, but luckily, the pool area was really empty while we were there, so there were no issues. I do feel; however, that they should advertise that smoking is allowed by the pool!
The hotel itself was great. Very modern and clean. We had a high room, so we had a great view of the marina, bridge & Margaritaville. We were there for 2 nights during the week, so we got a killer rate of $70 a night with our AAA discount. More than worth it for an inside smoke-free environment.
We did not eat at any of the restaurants and hubby only spent about 20 minutes at a gaming table. He was not impressed with it, so he left and joined us at the pool.
I will say the one thing that really ticked me off was they would not allow us to use a luggage cart. The bellhop stated he had to do it, which is crap--he just wanted a tip. I do not like others touching and throwing my luggage around, not to mention, I don't want someone I just saw smoking outside the main door around us and our luggage. Then, even though we were not in the lane for valet parking, one of the gentlemen came over and wanted to park our SUV. I politely reminded him that we were not in the valet lane and did not need his service. It must have been a slow evening for them. So, anyway, we had to hand-carry all of our luggage and bags up ourselves, with no cart. It took us 3 trips and someone had to stay with our vehicle the entire time. Come to find out, my husband found a parking spot right there in the deck, covered. The valet lot was outside in the lot that was not covered. We definitely got the better spot by parking ourselves.
Overall, the hotel itself was fine, but I was not happy with the services, or lack of. We should never have been denied a luggage cart. For that, I would not stay here again. Carrying everything up without a cart and back to our vehicle when we left, was not fun, to say the least. This isn't New York City or Vegas, so they should be more flexible with their guests.
- Official Description (provided by the hotel):
- Palace Casino Resort is the only smoke free casino on the Mississippi Gulf Coast and the premiere destination for luxurious accommodations, superior guest service and endless excitement. Nestled along the beautiful Gulf of Mexico and Biloxi’s Back Bay, the resort offers newly renovated hotel rooms and suites with stunning views, award winning restaurants, non-stop gaming, championship golf at The Preserve Golf Club and amazing amenities to complement your stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com and Otel so you can book your Palace Casino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Palace Hotel Biloxi
- Palace Biloxi