During my recent stay at the Palace Casino Resort (Sunday night March 3) we encountered the following food service issues:
1. No room service available except Friday and Saturday nights.
2. The Grill Restaurant does not allow take-out at night. If you are a restaurant and your goal is to serve food it should not matter whether it is eat-in or take-out.
Makes no sense from a customers point of view to not allow take-out at night when room service is not available.
The only food available is the Cafe/Bakery that serves pre-made refrigerated sandwiches. Not a popular choice.
If you are a service business please try to be customer oriented.
- Also Known As:
- Palace Hotel Biloxi
- Palace Biloxi
- Palace Casino
- Official Description (provided by the hotel):
- Casino Resort situated on Biloxi Back Bay overlooking the Gulf of Mexico beach. ... more less
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