I stayed at th edgewater for to nights. There are plusses and minuses...
Pros: right across the street from one Of the nicer parts of the beach, helpful front desk staff, spacious rooms with fridge and microwave, pool open until midnight, 10% off at the waffle house next door, and free wireless.
Cons- a few depending On your taste and needs:
First, our room was not cleaned during our stay. Housekeeping brought by new towels, but never actually serviced the room. I found this pretty shocking--trash wasnt taken out, coffee wasn't replaced, no new soap provided, sandy floors not vacuumed, etc.
Second, all room access is to the outside, which makes the hotel extremely noisy (since the pool is open late and people sit outside rooms smoking, drinking, singing, and talking loudly until four in the morning. I was woken up several times at all times of the night from noise coming from outside and the rooms nearby. There were also lots of unattended children, a few of which decided to have races up and down the stairs at seven am. I know that this particular problem isn't the hotel's fault, but I suppose this is what a family friendly hotel is like. I wish there was some rule enforcement. Bring earplugs.
Be sure to request a non smoking room if you need one.
All in all, it's a cute local hotel, but considering the value, I liked the super 8 better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In reply to “Cute Mom and Pop Hotel”
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First, there are some really fine “Mom and Pop” Hotels, However, we do not quite fit into that category. We are a hotel with 65 Rooms, including Cottages, Jacuzzi Suites, Standard and Deluxe King and Double rooms, Pool, Hot Tub and Wet/Dry Sauna with staff on duty 24/7.
We are sorry that the guest feels there were a few problems, however there needs to be something said in defense of his comments.
First) - Housekeeping did give him towels when he requested them, and he is correct about his room not being serviced while he was here. This comes about for a couple of reasons. First there was a DND (Do Not Disturb) on his door most of the time during the day and there was also a pet in the room. Housekeepers are not allowed to enter a room with DND on the door, and they are not allowed in a room with a pet unless informed in advance that the pet is not there, or in a cage. Nothing was said by the guest about his room not being serviced until he checked out. If he had called down to the office at any time during his stay requesting service, we would have certainly sent someone up there to clean his room for him.
Second) – Noisy, We can only take the guests word for that. We have 65 rooms and none of the other rooms had any complaints. Yes, it can happen and there are occasional problems in any hotel. That being said, we would appreciate it, if any guests had a problem, that they inform us immediately so that we could resolve it, instead of letting the problem continue and then reporting it after the fact when nothing can be done.
Third) - Rule Enforcement? Yes, but only if we are made aware there is a problem.
Forth) - When he told us of the problem (after 2 days), we offered to extend his stay free of charge, However, he was not happy with that offer and wanted an upgrade to a Beachview Jacuzzi Suite from his standard hotel room, which we gave him. We try to keep all our guests happy!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.