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“Perfect” 5 of 5 stars
Review of South Beach Biloxi Hotel & Suites

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South Beach Biloxi Hotel & Suites
3.5 of 5 Hotel   |   1735 Beach Blvd., Biloxi, MS 39531   |  
Hotel website
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Hotel amenities
Ranked #6 of 44 hotels in Biloxi
1 review
“Perfect”
5 of 5 stars Reviewed September 25, 2013 via mobile

We have stayed at this hotel on two separate occasions and loved it so much that we will continue to stay there for vacations/weekend get aways! Great place for couples to get away and enjoy the weekend and also a great place to bring the kids for a family vacation.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 people have reviewed this hotel

Traveler rating
    240
    105
    33
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    21
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • German first
  • Any
English first
Ridgeland, Mississippi, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 24, 2013

Went to Biloxi on 3 day weekend, off-season. Two adults, 3 children (aged 4, 11 and 16). Got 2 bedroom 1 1/2 bath suite with bunk beds. Overall, room was great, and family friendly. On the beach. Decent pool. Only issue in room, is one toilet did not flush... but with a second bathroom, it was not a terribly big deal.

Big complaint here though, is the guest service. After booking and paying for the room on 9/11/2013, I arrived on Saturday 9/21/2013, and at check-in was notified that they hadn't assigned us a room. Took 15 minutes to sort that out, and hovered dangerously close to not having a room at all - bad bad bad!

But the worst was yet to come... On checkout day, we decided to spend the morning from 8-9 am on the beach and let the little one play in the sand, then swim in the pool from 9-10:30 am and then leisurely, shower and pack from 10:30 - 11:30 and then hit the café before checking out - per the hotels checkout policy, at 12 pm Well, the hotel had other plans for us.

Management supposedly called our room at 11 am (which I didn't hear because I was in the shower, and no one else heard because they were watching tv and packing in the livingroom) to tell us we either needed to leave immediately or be trapped in our room all day - they were replacing carpet in the hall with tile.

Since we didn't answer the phone, a "maintenance" worker, simply barged into our room, without knocking, using his maintenance keycard, and told my wife that we had to "go now, or be trapped in the room all day"

Well, we weren't packed and ready, but we HAD to go because we had plans... So we quickly threw everything, haphazardly together, with no knowing what was packed where, and attempted to leave at 11:20 am, but found we could not leave because the maintenance workers had already started smearing tile glue everywhere in the hall. They so courteously left us a 1 foot "walking path" that was far too small to wheel our luggage through.

The manager ended up sending hospitality workers to help us lift and carry our wheeled items through to the elevator, but had they waited til 12pm - checkout time, to start work , instead of 11, we'd have been gone properly of our on accord...

But, the fact remains... we weren't quite ready to go, but in effect were kicked out. We weren't able to pack properly, get cleaned up, or visit the café, as we now had perishables packed "somewhere" in our car The management decided to start replacing the carpet without waiting for the checkout time to arrive, which is just awful. I hate to think of what would have happened if we had been out on the beach, just coming in... we'd have been sandy, and wet, hanging out in the lobby for hours with a 4 year old...waiting for tile glue to dry so we could get to our room...

Room Tip: book ahead. call after booking to verify room assignment. Also verify that NO MAINTENANCE WORK is...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

Scott from cafe/bar was very friendly. Served great sandwich and drinks. All staff very friendly and helpful. Room was clean, quiet, and comfortable. Checkout was quick and easy. Don't understand the negative ratings. Would definitely stay there again!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2013

My husband and I visited for one night for our one year anniversary 09/13/13. The staff was very helpful. The hotel was nice, clean, and was nicer than I had expected. The room was gorgeous!! The bed was HUGE and the room was so large, it didnt feel like a hotel at all. The mattresses were the plush pillow top and very soft. It had a nice kitchen as well, even though we didnt use it.. Also had a late night or last resort snack and drink frig in room for your convenience. We had a balcony that over looked the pool, some ocean view, and some street view, so we had a little of every thing. The bathrooms were extremely nice with granite sinks and nice fixtures. The only reason that I didnt give it 5 was because it is quiet away from the casinos and we took a taxi to drive there since we both knew that we wanted to have a few drinks. taxi drive was about 10 bucks one way. pretty reasonable. well worth it. I will stay there again. very pleased....:)

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denham Springs, la
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

We had a great time at this hotel, it was right on the beach, the rooms and facilities were so nice, and it was in a great location, close to everything. the pool was nice and clean, the lounge was comfortable, the bar tender was nice and very helpful, the room was big and the balcony was relaxing,

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2013

I was in aww the first time I stayed here. The suite was very accommodating and comfortable. I enjoyed the breathtaking view on the patio and being able to sit there and overlook the beach was absolutely calming. It's very clean, decorated nice, and accessible. I travel to Biloxi often for work and I always make sure that I book my return stay at South Beach!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

We spent a week at this hotel. The suites were quite roomy but the furniture was showing serious signs of wear. Housekeeping seemed to be rather slapdash, too. Beds were sloppily made, we found food that was left behind by a previous guest, and half a cigar and a cigarette butt on the balcony. I paid $2400 for a weeks stay. I expected better.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about South Beach Biloxi Hotel & Suites

Address: 1735 Beach Blvd., Biloxi, MS 39531
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#6 Business Hotel in Biloxi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — South Beach Biloxi Hotel & Suites 3.5*
Official Description (provided by the hotel):
Welcome to Biloxi, Mississippi's only beachfront hotel located directly on the sandy shores of the Gulf Coast. Close to Casino Row and popular Biloxi attractions, South Beach Biloxi Hotel & Suites is a one of a kind ultra luxury all-suite hotel. Expect the best in guest suite amenities, the best in scenic views, and personalized service beyond your imagination. ... more   less 
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Also Known As:
South Beach Biloxi Hotel Biloxi
South Beach Biloxi Hotel And Suites

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