I have never had such bad service EVER!!! I am planning a wedding and wanted to get married at this hotel because it is right on the beach. I have had many phone calls with only one return call. The last thing that was said to me was that she was on her way into a meeting (why even answer the phone and I'm sure they would understand if you were late because of a customer!) but would email me the information I had requested (on several voicemails) before she left for the day. That was a month ago yesterday. Trying to contact the GM has proven to be just as hard. They obviously don't want any business.
- Official Description (provided by the hotel):
- Welcome to Biloxi, Mississippi's only beachfront hotel located directly on the sandy shores of the Gulf Coast. Close to Casino Row and popular Biloxi attractions, South Beach Biloxi Hotel & Suites is a one of a kind ultra luxury all-suite hotel. Expect the best in guest suite amenities, the best in scenic views, and personalized service beyond your imagination. ... more less
- Reservation Options:
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- Also Known As:
- South Beach Biloxi Hotel And Suites
- South Beach Biloxi Hotel Biloxi