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“Santa delivered at south beach” 5 of 5 stars
Review of South Beach Biloxi Hotel & Suites

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South Beach Biloxi Hotel & Suites
3.5 of 5 Hotel   |   1735 Beach Blvd., Biloxi, MS 39531   |  
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Hotel amenities
Ranked #6 of 44 hotels in Biloxi
Gainesville, Florida
2 reviews
“Santa delivered at south beach”
5 of 5 stars Reviewed January 6, 2013

This was our first stay in the hotel...have always stayed at casinos in the past..The whole experience was wonderful..we arrived Christmas Day and everyone working including the maintenance man wished us a Merry Christmas..breakfast was very good..we walked around the
Outer deck and although cold amazing view of Biloxi and the gulf..our room was so comfortable,
Clean and quiet even though the room faced highway 90 partially on the front of our room..I checked out the gym and plan to work out next visit..Can't wait to come back again..Floor to ceiling windows was the best..Thanks for a great stay..see you again!

Room Tip: The hotel is very quiet..so any room would be fine..we prefer some view of gulf
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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427 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Any
English first
illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed January 3, 2013

Beautiful hotel, check in isn't til 4 pm which I think is too late. Phone etiquette of staff is less than stellar. There were a few shining star employees who went the extra mile to make you smile. Breakfast employee is friendly and helps you find activities to do in area but was running behind with breakfast. All in all - a positive experience.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Gables, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2013

our stay was great. Kelly at the front desk was professional and friendly, Wanda at the lounge was very pleasant and attentive... we will definetely come back... it is a nice getaway with great ocean view and short distance from new orleans... and way closer than the real south beach (which I miss a lot)

Room Tip: the 2 bedrooms suite was ideal! it was like staying at a condo with all the facilitates from a real...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBBiloxiFOM, Manager at South Beach Biloxi Hotel & Suites, responded to this review, February 24, 2013
Thank you for the review! It is always great to hear that our team was able to assist in making your stay more enjoyable. We look forward to your future visits with us at South Beach Biloxi Hotel & Suites!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 25, 2012

My husband and I booked three nights here in suite. Kelie who checked us in was great. However the other two people we dealt with were not so good. The bed was HORRIBLE. Hard and lumpy at same time. We could not sleep. I moved to couch, it was worn out broken down on middle, not able to sleep on it either. I called the desk at 4:30 in the morning and was not offered another room or anything. Spoke to William about checking out and told him why and he simply said ok. This is the second worse hotel stay we have ever had. The other was when we took a chance on a trip. They really need to work on customer service. Our coffee pot had melted top and finally had to take to front desk to get new one. very disappointed. We will not be going back.

Room Tip: Don't go.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2012

Husband and I stayed here one night – New Year’s Eve. And I can’t wait to return!
We had a 1 Bedroom, 1 ½ Bathroom suite with balcony. The hotel has free breakfast and on-site bar. Parking is a little weird with the lobby being on the 3rd (I think) floor. The décor was modern and our room & public areas were very clean.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBBiloxiFOM, Manager at South Beach Biloxi Hotel & Suites, responded to this review, February 24, 2013
Awesome! We are glad to hear that you enjoyed your stay with us at South Beach. Thank you for taking the time to post a review and great pictures! We look forward to seeing you back at South Beach Biloxi Hotel & Suites on your next visit to the Gulf Coast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brooklyn
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 12, 2012

we went there for a weekend get a way the room was nice clean.we had a problems with the hot water, the bathroom sliding door that went all the way in the wall that you couldn't reach it (no handle) and the dead bolt lock that didn't line up with the door jam my girl friend was uneasy sleeping in the room cause of this, so the next morning we put in a complained at the front desk and was told it would be taken care of. after we had breakfast we went back to our room about 9am and found a note that the maid left saying she can't clean the room cause of the do not disturbed we left up( some people do like to sleep in why come so early) when we leave a room to go eat in the morning we leave a sign up till we leave for the day.when we got back later in the afternoon the hot water was repaired but the other two items were not. at check out we told the front desk again about it but by then we were checking out breakfast was just OK nothing great in my opinion.if your young at heart and a beach lover and can put up with things like this then this place is for you

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBBiloxiFOM, Manager at South Beach Biloxi Hotel & Suites, responded to this review, December 14, 2012
Thank you for your review in regards to your stay at South Beach Biloxi Hotel & Suites.

I have met with our housekeeping team to make sure the proper procedures for assisting guests with a do not disturb sign are being followed. The notice should not have been left under the door until the end of the shift. We leave the notices to let our guests know who to call, if they need service, once they have returned to the room in the evening. I do apologize that these procedures were not followed.

We are currently looking at different options to address the doors not having handles. The design of the door, sliding completely in the wall, is requiring our team to look at new and creative ways to correct the issue. We hope to have a solution soon.

Please accept our sincere apology for not exceeding your expectations during your visit to South Beach Biloxi Hotel & Suites. Again, we appreciate your feedback that allows us to continually improve our service levels and overall guest satisfaction.
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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2012

Overall, very clean, comfortable hotel with friendly, helpful staff. our one-bedroom suite had kitchen facility, including full-size refrigerator and microwave oven, which was handy since we were traveling with our year-old child.

However (and this is why on 4 instead of more stars), check-in is a bit cumbersome, since you have to go o the 3rd floor. we traveled in slow season in cool november-december, so getting a luggage cart was not a problem, but it probably will be in the busier season, i imagine, and the check-in 'lobby' is not that large...another small problem is that the sliding bathroom doors don't have handles to open and close; you have to grab the lock-latch, which is tiny, so if you obsess about keeping your fingernails unscratched, find another hotel; opening bathroom doors might drive you to jump from your ocean-view balcony out of sheer frustration/anger ;-)

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBBiloxiFOM, Manager at South Beach Biloxi Hotel & Suites, responded to this review, December 14, 2012
Thank you for your time to provide us with your feedback. It is through our guest's responses that we are able to continue to improve our property to be able to exceed every guest's expectations.

Our maintenance team is currently looking at different options to address the doors not having handles. The design of the door, sliding completely in the wall, is requiring our team to look at new and creative ways to correct this. We hope to have a solution soon!

We are glad to hear that you enjoyed the room and that the staff was friendly and helpful during your stay with us. We hope you will stay with us again at South Beach Biloxi Hotel & Suites during your next visit to the Mississippi Gulf Coast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about South Beach Biloxi Hotel & Suites

Address: 1735 Beach Blvd., Biloxi, MS 39531
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#6 Business Hotel in Biloxi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — South Beach Biloxi Hotel & Suites 3.5*
Official Description (provided by the hotel):
Welcome to Biloxi, Mississippi's only beachfront hotel located directly on the sandy shores of the Gulf Coast. Close to Casino Row and popular Biloxi attractions, South Beach Biloxi Hotel & Suites is a one of a kind ultra luxury all-suite hotel. Expect the best in guest suite amenities, the best in scenic views, and personalized service beyond your imagination. ... more   less 
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Also Known As:
South Beach Biloxi Hotel Biloxi
South Beach Biloxi Hotel And Suites

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