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“Food and Beverage TOP LINE!!!” 5 of 5 stars
Review of Four Points by Sheraton Biloxi Beach Boulevard

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Four Points by Sheraton Biloxi Beach Boulevard
3.0 of 5 Hotel   |   940 Beach Boulevard, Biloxi, MS 39530   |  
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Ranked #13 of 45 Hotels in Biloxi
1 review
“Food and Beverage TOP LINE!!!”
5 of 5 stars Reviewed August 16, 2013 via mobile

WOW is all I have to say when it comes to this REMARKABLE hotel! Tiffany at the front desk was just wonderful as well as Colleen'! And my most FAVORITE staff of my whole weekend there was Breakfast staff, and as in staff I mean Miss Maddy. She was VERY VERY WONDERFUL she was on top of everything from room service menu to ALL of the dining menus. Very clean and sweet girl we will definately be returning just because of her service. She also printed out directions to the Walmart in Biloxi and so many other wonderful things to make sure my husband and I were very well taken care of. Thank you Four Points for hiring such a great staff. Also cannot forget Miss Ebony for her wonderful service as well. See you soon!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Four Points by Sheraton Biloxi Beach Boulevard, responded to this review, August 23, 2013
Dear marysovery1028,
Thank you so much for taking the time to review our hotel. We are very excited to hear that your stay with us was beyond expectations, especially our staff. They work very hard to make sure all of our guests have a great experience, so it is so nice to hear that their hard work is paying off. We can't wait to see you again in Biloxi.
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272 reviews from our community

Traveler rating
    120
    84
    38
    19
    11
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43
103
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Dallas
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed August 14, 2013

Highly recommend this hotel to anyone visiting the area. Wonderful staff, good room, great location. Unable to get internet on 10th floor, headache but thankful to use computer in lobby. Front desk help exceeds expectations.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Four Points by Sheraton Biloxi Beach Boulevard, responded to this review, August 23, 2013
Dear jmho4u,
Thank you so much for taking the time to review our hotel. We are so happy to hear that your stay was a wonderful one. We do want to apologize that you had so much trouble with the internet in your room, but thank you for bringing that to our attention; we will be sure and look into it. We hope you will come back and stay with us again.
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Dartmouth, Massachusetts
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 11, 2013

Stayed here one night on business. Rooms are comfy and clean with good AC thankfully since its so hot out. Sat at the pool for a little while, it was a little loud due to road noise but otherwise nice. Good breakfast. Wifi a little weak but not bad...

Room Tip: Ask for a room on high floor over looking gulf
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Four Points by Sheraton Biloxi Beach Boulevard, responded to this review, August 13, 2013
Dear Luluflies,
Thank you so much for taking the time to review our hotel. We appreciate your feedback about the high speed internet access and we will certainly look into that. We hope to see you back in Biloxi soon.
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Kenner, Louisiana
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2013

Excellent location and great service. The room we stayed in had a large bed and very spacious. It is directly across from Beau Rivage Casino and the beach. They provided excellent breakfast service in the restaurant. The pools and hot are very clean and conveniently open until 11pm.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Four Points by Sheraton Biloxi Beach Boulevard, responded to this review, August 8, 2013
Dear Cyberbills,
We are so glad to hear that you enjoyed your stay with us, especially the breakfast in our dining room! Thank you for taking the time to write a review about our hotel, and we hope you make it back to Biloxi soon for another stay.
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Carnegie, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2013

We just returned from a fabulous trip here. The entire hotel is clean the staff is by far the friendliest group of people I have ever encountered. I travel quite a bit and never really experienced the level of outstanding service we received here.The pool is clean and a nice size the pool area also very clean. The food in the bar/restaurant is reasonably priced and very good. The night staff was great making good drinks keeping them full serving poolside we never waited they were much better then the day crew who seemed confused and forgetful. Once Jeonna (sp?) and Gina arrived the transformation was amazing no matter how busy they were we had fresh drinks nonstop. Our food was delivered quick and the followup impressive considering they work the bar pool area and restaurant . Housekeeping especially Ebony was very accommodating making sure we had enough towels and toiletries 4 girls in one room we went through quite a bit of everything. They all seem to make it a point to know your name The front desk staff Raysha was sweet and very friendly gave me coupons if I wanted to take the girls to a Waterpark. I mentioned 4 people who stood out but most all of the employees were super nice helpful and treated everyone like superstars When I return backI WILL stay here again!!

Room Tip: I rated the pool instead of the spa If possible ask for gulf view we had parking lot view which wa...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Four Points by Sheraton Biloxi Beach Boulevard, responded to this review, August 9, 2013
Dear Ksaymansky,
Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay and that you found our staff to be so helpful. We take a lot of pride in our customer service so the team will be happy to know that the guests are recognizing that. Hope to see you back in biloxi soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2013

This hotel is clean and the staff are very attentive. It is located right on Beach Blvd which is the main road along the beach. They have a shuttle that will take you where need to go. This comes in handy when you want to go to the casinos. Be sure to check with them on what time shuttle shuts down. Mostly about 5 am. Tom was the driver for several nights and was an informative person. The bar does shut down early, which caught me by surprise. Something about the water here (Biloxi) isn't right. They provide water bottles free each day in your room. Breakfast is reasonably price and good. The pool is a salt water pool and the water wasn't clear our whole stay. But it was cool in the water and hot when not. We will be staying here again'

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mel_Garber, Starwood Hotels at Four Points by Sheraton Biloxi Beach Boulevard, responded to this review, August 4, 2013
Dear Textrav14,
Thanks for sharing your positive feedback about our hotel and your recent stay with us. We are so pleased to hear you enjoyed your stay and hope you will come back and see us soon!
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Columbia, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2013

We had three issues:
1. We called to ask if we could check in two hours earlier than the posted check-in time. We were told that they NEVER allow early check-in. Which is not correct as we have stayed there before and checked in early.
2. We were given a room which was handicapped accessible. When asked if we could change we were told there were no other rooms available. Basically, just deal with it!
3. We asked if we could have a one hour extension to check-out time and we were told they could give us until 3:00pm. We confirmed with another desk employee and were told we could not do that. Again, we have done it before.
We believe that there may be reasons for these policies at the hotel. If so, be consistent. Possibly there is a need for further training of their front desk staff.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Biloxi Beach Boulevard

Address: 940 Beach Boulevard, Biloxi, MS 39530
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Biloxi Beach Boulevard 3*
Official Description (provided by the hotel):
The Four Points by Sheraton Biloxi Beach Boulevard is conveniently located on some of the area's most popular beaches. In addition, we offer 2 onsite meeting rooms. ... more   less 
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Also Known As:
Four Points By Sheraton Biloxi Beach Boulevard Hotel Biloxi
4 Points By Sheraton Biloxi Beach Boulevard

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