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“Disappointed with response to issues” 3 of 5 stars
Review of Comfort Inn Biloxi

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Comfort Inn Biloxi
2.5 of 5 Hotel   |   7827 Lamar Poole Road, Biloxi, MS 39532-8730   |  
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Ranked #17 of 45 Hotels in Biloxi
Bullard, Texas
Top Contributor
96 reviews 96 reviews
14 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
“Disappointed with response to issues”
3 of 5 stars Reviewed February 11, 2013

My wife and I stayed at this hotel on a Sunday night. We checked in and the clerk was very professional and accommodating. He put us in a room with a giant whirlpool bathtub in the living area. While I guess this is nice for younger couples, we just wanted a normal shower. We assumed that the shower was in the bathroom and later found out that it was not so we did without our shower as we did not want to move to a different room. The alarm on the clock radio would not indicate auto so I had to call in for a wake up call, not a big deal. We had a sleepless night due to a high frequency noise every time the compressor ran on the mini refrigerator.

We brought this to the attention of the desk clerk on checking out and she did not offer anything other than she was sorry. We were both rather tired and I thought that she could have done something other that an apology. Things go wrong but it is how an organization deals with issues that put them above the rest.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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57 reviews from our community

Traveler rating
    15
    19
    15
    2
    6
See reviews for
17
13
5
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed January 14, 2013 via mobile

My husband and I have been staying here since Nov. 2012 for his job. The manager and her front desk staff have been very kind ,friendly and helpful. The housekeeping ladies keep the rooms and bathrooms very clean and smelling very well. The lounge area is very clean and the breakfast bar is a very nutritious morning meal to start the day. Overall the staff have made us feel very welcome. We would differently stay again at this hotel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 25, 2012

Stopped here on my way to Baton Rouge. Be advised that it is somewhat tricky finding how to get to the motel--no signs telling you where to turn in. Room was spacious enough and bed was comfortable. There was a musty smell though. I missed having wireless internet in the room--they do have a jack in the room but you have to go to the lobby for wireless connection.
The breakfast was well stocked and they do have complimentary Wall Street Journals to pick up. The staff was competent but not overly helpful. Just didn't think it was up to other Comfort Inns I have stayed in.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2012

Some friends and I stayed here on our way to New Orleans. The room was spacius enough for four people, but unfortunately we did see two roaches in our room. There was also something in the room that caused myself and a friend to have mild allergic reactions. I'm not sure if it were pet dander or excessive dust or both. The breakfast was not great. There were enough choices, but the bread and pastries looked stale and the sausage looked suspect. I stuck with the yogurt and a banana. The hotel staff were freindly and helpful however.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Alabama
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 28, 2012

The lobby, rooms, staff friendliness, cleanliness of the room and bath.........all were just fine! My husband enjoyed the continental breakfast. The pool looked nice & refreshing. The beds were very comfortable.There was an "odor" I just couldn't get past. It was almost a combination of a damp musty smell mixed with old stale smoke. It was throughout the entire hotel, including the hallways and our non-smoking room. It was overwhelmingly strong at times. It it weren't for that, it would have been great! We bought air freshener while we were out. Because of this, I consider the price a bit too much because this is a major draw back for me and I probably would not stay here again unless this issue was tended to.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic City, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2012

Great hotel. the service was great.. beautiful pool area. Breakfast was very good. Shopping and resturants are all within 5 miles....Will stay there again.

Room Tip: The 3rd floor is quiet because there isn't anyone over you.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2012

the staffs are very nice, clean room, nice breakfast. will return

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Biloxi

Address: 7827 Lamar Poole Road, Biloxi, MS 39532-8730
Phone Number:
Location: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 45 Hotels in Biloxi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biloxi 2.5*
Number of rooms: 84
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Also Known As:
Biloxi Comfort Inn

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