I agree with the other reviewers that this is the best hotel in town. However, I discovered some items missing from my room after housekeeping was there on my 2nd day. The response from management was a mix of denial and "what would you like us to do?" Because the housekeeper who cleaned my room had worked there for 5 years, they felt either I must have been mistaken or my property must have been inadvertently thrown out when she was tidying up. I asked them to check the trash in that case, (since they did not offer to do so). I waited to post this to see if they would recontact me after checking--I never heard from them. Really disappointing. After seeing how they handle problems, it leaves me wondering if this reflects the philosophy of the company as a whole.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in Worthington, MN. Conveniently located near Interstate 90, we offer 64 deluxe guest rooms on three floors including 19 suites with kitchenettes and a two room executive suite with Jacuzzi tub. All rooms feature king or double queen beds, free wireless Internet, cable T.V. and free HBO. Enjoy our complimentary Express Start continental breakfast buffet 7 days a week. A multi-station business center is available around the clock. Work up a sweat in our fitness center then relax in the heated indoor pool and spa. Ice, vending and guest laundry facilities are also readily available. Adjacent to the hotel is the Ground Round Bar and Grill, a full-service casual dining restaurant and lounge. ... more less
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- Also Known As:
- Holiday Inn Express Worthington Hotel Worthington
- Holiday Inn Worthington
- Worthington Holiday Inn