We went to Fortune Bay Casino Hotel as a back up plan to something that fell through, we are not gamblers so we went to the hotel and never stepped into the Casino. It is a beautiful hotel, with beautiful scenry, we stayed in a Premium Hotel Room with Queen beds and a georgeous balcony and increidble views.
We did encounter one problem, once we shut the lights out we had a bat in our room. It startled us and caused alot of excitment, we call the front desk and someone came up caught the bat and let it go... we asked to change rooms and they quickly gave us a new room. Upon check out they gave us a 10% discount, REALLY? Well, I guess $10.73 is better than nothing.
Premium Guest Room was nice, vaulted ceilings and nice decor, great balcony.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks for taking the time to write a review about your recent stay at Fortune Bay Resort Casino.
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We’re glad you enjoyed the room you stayed in. We’re very appreciative when guests compliment our property regarding our premium rooms that we brought on board so that travelers have the option of upgrading into a room that has all the comforts of home.
We do apologize for the bat problem that you experienced, but you can be assured that was more of an anomaly than anything else. Please contact me prior to your next trip and I will see to it that we provide you a complimentary upgrade to one of our premium rooms.
Thanks again for taking the time to write a review, have a great day!
Brian K. Anderson
Public Relations Manager
Fortune Bay Resort Casino
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.