My husband, our daughter and I recently stayed at here. We wanted a quick, relaxing break after a recent family wedding. We love the area, and wanted to enjoy the lake views from our windows. My review is mixed so I will split it into:
Lovely layout of condo. There is enough room for a family to spread out and not be squished into a small area. The kitchen is well-stocked with cooking utensils, plates, glasses, flatware. Large fridge freezer with ice and cold water feature. Coffee, tea, sugar and creamer are provided. Has some air-conditioner units in the rooms.
The place was dirty when we arrived. Large handprint on the fridge. Sink was filthy, kettle on stove was full of what looked like oil splashes. Windows had handprints all over them. Garbage alongside couches and a huge splash of white stuff down the side of the coffee table. The air-conditioner fins and the heaters, as well as all surfaces, were covered in dust. Dining table was not clean either.
After reporting a detailed complaint, which was noted down, cleaning was offered. Came back later on in the afternoon to find that the beds and bathrooms had been neatened up, towels replaced, which we did not request. However, the things we wanted cleaned, like sweeping the floors, cleaning the dirt and dust, were not done. I eventually cleaned the sink myself.
The biggest problem with this place was the old cigarette smell. It whacks you as you walk in the door. We opened windows to air out the rooms to no avail. The worst was the last few days as it was extremely hot and humid, which made the smell unbearable. The lady at the front desk did not seem to know or care about the problem when we checked out.
DO NOT STAY HERE IF you are a non-smoker.I am asthmatic, so it was a huge concern that I not get sick on our holiday. I had to take double doses of medications to stay well. Not fair!! Our car reeked for the 9 hour trip home, we had to wash everything we took with us, purses and wallets stink, so does the card.
VERY DISAPPOINTED. Considering what we paid to stay here, we feel it was not worth it at all. Too bad as we would stay again IF we could be guaranteed a non-smoking condo., but as that is unlikely, we will look elsewhere to spend our dollars.
- Official Description (provided by the hotel):
- Located in the heart of the Lutsen/Tofte area, just a three-and-a-half-hour drive from the Twin Cities. Surfside on Lake Superior™ is set against the backdrop of the Sawtooth Mountains, surrounded by Lake Superior and the magnificent Superior National Forest. Surfside combines all the comforts of a luxury vacation on the North Shore, with the rewards and benefits of owning a second home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with JackRabbit Systems so you can book your Surfside on Lake Superior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Surfside On Lake Superior Hotel Tofte