This is not a reflection on the staff, but the accommodation. All communication with staff was very helpful and friendly. The facility was definitely not what we expected. We purchased the Cudo deal for $299 and figured if it was't up to scratch then at least the deal covered our 4wd and passenger fare on the Micat and we would take the accommodation with a grain of salt as the deal value was worth $600.
We didn't make a booking straight away as the deal was valid until September, but as this was a popular deal the village became booked and there was no weekends left, and you couldn't book in the school holidays so if we wanted to take advantage of the deal all they could offer us was the dormitory, which sleeps up to 40 people but we would have sole use. We accepted this as going during the week was not an option.
Upon arriving we gingerly walked into the dorm to find two large rooms lined with bunks and one room with one single bunk and another bunk with a double bed on bottom. This is where we slept.
The room was dark and breezy, for some reason the windows were missing some louvers.
The bathroom was outside and very disappointing. It was originally a wash house so the old concrete tub was the vanity with a full length mirror placed on one side of the tub. The shower was very basic and the little hand basin in the shower room was stained brown. The toilet was not clean.
The kitchen was well put together. Everything you would need is there. The microwave was pretty gross but I bought my spray and wipe and a container of wipes with me so by the time we left most surfaces we clean and shiny.
We unfortunately had to leave after one night as we had a very sick child and there is no medical facilities on the island, but as the accommodation was not up to our standard it was not hard to leave.
So all I can say is if you are looking at staying at the village come with a very open mind and enjoy the island.
- Official Description (provided by the hotel):
- Castaways is located on beautiful Moreton Island, just a 90 minute ferry ride across Moreton Bay on the Moreton Island Adventures luxurious MICAT. Castaways at Bulwer consists of 9 fabulous new Glamping tents, offering you the best of camping minus the sandy bed! The Glamping tents are a great way to enjoy the natural surrounds of Moreton Island with a little bit of added luxury! Glamping at Castaways accommodates couples and families nestled amongst the giant Melaleuca trees of Moreton Island, with pristine beaches just metres from your door. A Glamp kitchen is also available for our guests to use, including tea & coffee making facilities & commercial BBQs. There are also 6 fully self-contained units sleeping between 4 and 6 people. The units are fully self contained having 2 bedrooms, lounge, kitchen and dining area with some units having an outdoor seating area as well. Dorm style accommodation is also available for large groups. All the accommodation is located just 100m from the beach and the Bulwer Shipwrecks. If you are bringing your own 4WD vehicle, Bulwer is a short drive from the Cape Moreton Lighthouse, North Point Champagne Rock Pools and Honeymoon Bay, which are some of the most spectacular sights on the Island. At Castaways all guests have access to the communal BBQ area on site and laundry facilities are also available. Castaways also hosts an on-site restaurant so you'll never go hungry as well as convenience store for all your holiday essentials. Moreton Island - your secret holiday paradise! ... more less