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“Curb your expectations” 2 of 5 stars
Review of Castaways Moreton Island

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Castaways Moreton Island
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100 Moreton Street, Bulwer, Moreton Island, Queensland 4025, Australia (Formerly Moreton Island Eco Lodge)   |  
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Hotel amenities
Melbourne, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Curb your expectations”
2 of 5 stars Reviewed July 21, 2011

This is not a reflection on the staff, but the accommodation. All communication with staff was very helpful and friendly. The facility was definitely not what we expected. We purchased the Cudo deal for $299 and figured if it was't up to scratch then at least the deal covered our 4wd and passenger fare on the Micat and we would take the accommodation with a grain of salt as the deal value was worth $600.
We didn't make a booking straight away as the deal was valid until September, but as this was a popular deal the village became booked and there was no weekends left, and you couldn't book in the school holidays so if we wanted to take advantage of the deal all they could offer us was the dormitory, which sleeps up to 40 people but we would have sole use. We accepted this as going during the week was not an option.
Upon arriving we gingerly walked into the dorm to find two large rooms lined with bunks and one room with one single bunk and another bunk with a double bed on bottom. This is where we slept.
The room was dark and breezy, for some reason the windows were missing some louvers.
The bathroom was outside and very disappointing. It was originally a wash house so the old concrete tub was the vanity with a full length mirror placed on one side of the tub. The shower was very basic and the little hand basin in the shower room was stained brown. The toilet was not clean.
The kitchen was well put together. Everything you would need is there. The microwave was pretty gross but I bought my spray and wipe and a container of wipes with me so by the time we left most surfaces we clean and shiny.
We unfortunately had to leave after one night as we had a very sick child and there is no medical facilities on the island, but as the accommodation was not up to our standard it was not hard to leave.
So all I can say is if you are looking at staying at the village come with a very open mind and enjoy the island.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed May 31, 2011

We recently stayed 2 nights at the Morten Island Eco Village. We had purchased a deal from Cudo, so was really good value.

The units were not what I was expecting. I was picturing little two bedroom units all the same, like what you get in caravan parks. Well they were all different. Different sizes, different bathrooms and kitchens and all looked like you had step back to the 60’s or 70’s. They must have been all separately owned at some stage.

We had units 1, 3 and 7. 1 and 3 were OK but 7 was very small and it was supposed to sleep 7 people. They was 4 adults and a 2 year old staying in 7 and it was very squishy. If it had been longer than 2 nights, they would have asked to be moved. We stayed in unit 1 which was not bad. Two bedrooms with a bunk in one and a queen size in the other. Pretty big kitchen, which looked like it had been done up. Unit 3 was were my parents stayed. It was upstairs from the store. It was good too. Had two good sized rooms with two bunks and a queen. It had a big kitchen. But the lounge was long and narrow. It had a veranda out the front and down the side which was good.

They were comfortable enough but I don’t think that I would be paying the $150 a night that they normally are. Don’t think they are worth that.

Stayed May 2011, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 16, 2011

Basic does not begin to describe this place. The accommodation was substandard to say the least. I was unable to use either the gas stove top or the gas oven as there was a serious leak that filled the entire unit with the smell of gas when switched on. All cooking, including boiling water for drinking was done in the microwave as there was no electric kettle provided. .
We were also unfortunate enough to have been allocated a unit which had a pump or generator outside the main bedroom which operated, noisily, all night long. We did not sleep at all that night. Furthermore, at no point during the booking procedure or during the 3 telephone conversations I had with booking staff, was I informed that I should bring my own bed linen or hire it at $20 per person. Quite an extra added expense when traveling with 2 adults and 2 children. Given the cost, I would have expected this to have been included.
The floor covering was torn in several places, the TV did not work well, the DVD player did not work at all and quite frankly it just isn't good enough. We left the village feeling tired and ripped after one night as we were unable to face sleeping in the abysmally appointed accommodation for a second night.
While Moreton Island is a beautiful place and we'd love to come back, absolutely no power on earth could convince me to stay at the Moreton Island Eco Village again. We were looking for peace and quiet and did not wish to stay in a resort however the standard of accommodation we experienced is not one which should be advertised as even remotely adequate. A tent would be better. The only positive things I have to say about your organisation is that your staff are friendly and helpful and the ferry ride enjoyable.

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  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castaways Moreton Island

Address: 100 Moreton Street, Bulwer, Moreton Island, Queensland 4025, Australia (Formerly Moreton Island Eco Lodge)
Phone Number:
Location: Australia > Queensland > Greater Brisbane > Moreton Island > Bulwer
Amenities:
Beach Free Parking Kitchenette Restaurant Shuttle Bus service
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Bulwer
Price Range (Based on Average Rates): $$
Number of rooms: 15
Official Description (provided by the hotel):
Castaways is located on beautiful Moreton Island, just a 90 minute ferry ride across Moreton Bay on the Moreton Island Adventures luxurious MICAT. Castaways at Bulwer consists of 9 fabulous new Glamping tents, offering you the best of camping minus the sandy bed! The Glamping tents are a great way to enjoy the natural surrounds of Moreton Island with a little bit of added luxury! Glamping at Castaways accommodates couples and families nestled amongst the giant Melaleuca trees of Moreton Island, with pristine beaches just metres from your door. A Glamp kitchen is also available for our guests to use, including tea & coffee making facilities & commercial BBQs. There are also 6 fully self-contained units sleeping between 4 and 6 people. The units are fully self contained having 2 bedrooms, lounge, kitchen and dining area with some units having an outdoor seating area as well. Dorm style accommodation is also available for large groups. All the accommodation is located just 100m from the beach and the Bulwer Shipwrecks. If you are bringing your own 4WD vehicle, Bulwer is a short drive from the Cape Moreton Lighthouse, North Point Champagne Rock Pools and Honeymoon Bay, which are some of the most spectacular sights on the Island. At Castaways all guests have access to the communal BBQ area on site and laundry facilities are also available. Castaways also hosts an on-site restaurant so you'll never go hungry as well as convenience store for all your holiday essentials. Moreton Island - your secret holiday paradise! ... more   less 

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