I will never stay at this model again, due to the way I was treated as a guest. I booked a stay for two nights. The second day I found out the weather was going to be bad back home so I asked at noon if I could leave early and not be charged for the second night. She said I would be charged because check-out time was 11:00, not 12:00. I tried to explain the situation and that my room had not been cleaned yet anyway, so it would not have been extra. The desk clerk, who I believe was the owner, was very rude and would not even consider my request. I thought costumer service was to try make the guest feel welcome and want to come back. Not at this place. She charged me, even though I left because of one hour late notice. wow...
- Official Description (provided by the hotel):
- Americas Best Value Inn and Suites Spring Valley offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, a 24-hour front desk, free continental breakfast, and free Wi-Fi throughout the property. Keep up your exercise routine at our on-site fitness center. All guest rooms include microwave, mini-fridge, coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, desk with lamp, table with chairs, in-room safe, and an alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. Our hotel is a 100 percent smoke-free environment. Pets are welcome, charges and restrictions apply. We are located on US-16/63 East, 15 miles off of I-90 South. We are near local attractions such as Spring Valley Historic Church Museum and Four Daughters Vineyard and Winery. Americas Best Value Inn and Suites Spring Valley is your best choice within Small Town USA. We offer ideal accommodations and location whether you are in town for entertainment, sightseeing, or simply passing through on your way to Minneapolis. At Americas Best Value Inn and Suites Spring Valley our goal is to provide our guest a great experience, not just a place to stay. At Americas Best Value Inn and Suites Spring Valley, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
- Reservation Options:
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