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South St. Paul Hotel & Conference Center: Traveler Reviews


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2.5 of 5 stars 3 reviews
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South St. Paul Hotel & Conference Center

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1 of 5 stars
chroy 17 contributions
st paul, mn
Jul 8, 2009 | Trip type: Business, Solo travel

They recently renovated the hotel, so if thought I would try it as I stay in the area for work once/ week. WHAT A MISTAKE. They wasted good money on renovation. They have brand new beds and table/ chairs, but the comforter and pillows STINK and are nasty. i rolled the towels up in a shirt and used it for a pillow because they stunk so bad. There were creepy people hanging out in the lobby. The elevator and hallways had gang signs/ graffite all over. They repainted the walls, but under the paint is crumbling walls, holes and stains. They renovated half @$$ed - the management is dumb as hell. Their "business center" is a joke - broken window, printer doesn't work, slow internet.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since August 14, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $90 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What a shock! Place a Mess. Bed & Pillows Awful.

South St. Paul Hotel & Conference Center

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2 of 5 stars
KCtravelr 2 contributions
kansas city
Jun 28, 2009 | Trip type: Family

No way this place was recently rennovated. In fact, the sign sitting on the counter of the check-in desk said "pardon our mess, we are currently renovating our hotel." Although the hotel could have much going for it, lack of staff, poor/too few housekeepers, and awful beds and pillows equals not worth the price.

Despite a friendly and helpful front desk staff, this hotel is one of the worst I've experienced. Every morning I woke up to an aching back-- despite the amount of travel I do I don't remember every staying somewhere with beds this bad--and I've stayed at Super 8's on up. The pillows were even worse. Not one pillow on the two beds were the same. All were various levels of lumps and/or flatness. The beds and pillows were what I would expect to find on a curb on trash pick up day.

Elevator and our room was not vaccuumed in the four days that we were there. (I know since I spotted the same trash in the elevator, a peanut that I dropped the first day we checked in, along with scores of paint chips from the peeling paint.)

The third day that we were there, we arrived at nightfall to find no towels in our room. I went to the front desk and found out that they had run out of towels and were busy washing and drying towels to take to rooms. By the time I arrived back at the room I found out that one of our beds had no sheets. Housekeeping had just pulled up the bedspread to make the bed look made.

The fitness room lacked water, towels (which I went back downstairs and picked up towels the three mornings I worked out, housekeeping service (the dirty towels were never removed from the basket, nor was the trash picked up) or phone (just a phone jack was there).

People propping open the back door and hanging out in the halls all made it an experience I won't want to repeat.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since January 06, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $90 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Déception complète

South St. Paul Hotel & Conference Center

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1 of 5 stars
An Expedia Traveler
Jul 11, 2009

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Was this review helpful? Yes No
Check Rates
Average price*: $90 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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South St. Paul Hotel & Conference Center Also Known As

  • Best Western South Saint Paul
  • South Saint Paul Best Western
  • South St Paul Hotel
Address: 701 South Concord Street, South Saint Paul, MN 55075