I had decided to stay here as I was in town for only one night for business and thought I would save some money and I feel that I should preface this by saying that I have traveled all over the US, Europe and central America and do not feel that I have a high standard when it comes to rooms and have stayed in both one star and five star hotels.
When entering the lobby and pool area in the center of the complex it is very nice and I feel that if this was all I had seen, I would have thought differently about the hotel, but upon getting to my room it was a very different story. The first room I was placed in was on the first floor and was a handicap accessible room. Upon entering I was taken a back at the thick odor of cigarette smoke, especially considering that the hotel is smoke free. The bed was a murphy bed that had had the springs removed so that it would not go up and the dresser was an old TV stand with the TV surround still attached, but with no TV. There was a microwave and refrigerator in the room and they were plugged into a socket that was hanging out of the wall by the wire. I looked on the patio of the room and on it was a single card table folding chair next to a small table. On the table was a glass ashtray full with over a pack of cigarettes worth of butts. With the stains on the carpet and bed, I didn’t even feel safe to put my luggage down and exited the room. I put it back in the car and headed for the front desk.
While driving back to the front desk I happen to look at several of the other decks and balconies and noticed that they had the screen doors wither broken off or ripped.
Upon reaching the lobby, I had to wait for the front desk attendant to get done talking with her boyfriend who had stopped by before I could tell them I needed a different room. I informed her of the state of the room and she did not apologize, but instead told me that sometime they forget to shut the sliding door and that was why it smelled like cigarette smoke. I informed her that I didn’t care and I needed a different room, to which she replied that she could upgrade me to a king room.
This room was on the second floor on the east side, so I got to walk by the nice pool again, I found the room across from the hole that had been banged into the wall. The room was a step up, but a very small one. I decided that it was not worth risk, especially considering I could hear the people in the room next to me yelling at each other, and decided to leave all together.
It’s worth it to spend the extra $15 a night and stay across the street.
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- Also Known As:
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- Americas Best Value Hotel Shakopee
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