The Saint Paul is elegant and classically comfortable. Rooms are of a good size for a more historic property. Nice large bathroom vanity. Good marks all around from me regarding the room.
I hesitate to elevate this review to a higher level because of an experience that I had at breakfast one morning. Firstly, upon calling the desk for a Wall Street Journal I was informed that their WSJ's had not been delivered. Its a Wednesday morning, you mean to tell me that you can't have someone go to a news stand to grab a few papers seeing as most of your guests midweek are business travelers?
The real problem occurred once I arrived to breakfast at the Cafe. It was understandably busy but I was seated immediately. I had about 45 minutes to eat before leaving for an appointment. I waited about 10 minutes for me server to get to me. No coffee-- no water -- no "I'll be with you in a minute" -- nothing. A middle-aged man was seated at the table next to mine. The server then decided to pay attention to me. Throughout my meal, she checked in with the man several times but only stopped to see me at the end. I had to wave her down for a coffee refill.
Her blatant sexism is sad. I hope she got the monster tip that she was clearly expecting from the middle aged man. Don't worry though, she got one from me although I didn't intend to leave it for her. Upon leaving my inclusive voucher for the check, she proceeded to WRITE IN tip that was later charged to my room.
I travel often for business and have never felt neglected or poorly served based on my gender or age until this time. Its sad. I can say that the following morning, I had a better server who was attentive and deserving of the large tip that I ELECTED to leave her.
- Official Description (provided by the hotel):
- Consistently ranked among the country's top hotels, with a ranking of 106th Best Hotel in the entire United States by Cond'e Nast Travel Magazine 2011 Readers' Choice Awards, The Saint Paul Hotel continues to provide luxurious accommodations and legendary service to visitors of the Twin Cities. The Saint Paul Hotel is known for its old-world charm and European inspired elegance, and accommodates the most discerning business and leisure travelers every day. Our great location, premier services, style and sophistication make The Saint Paul Hotel one of the Midwest's finest lodging experiences. ... more less
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