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“The rudest hostess in the world - waited 1 hour with a reservation” 1 of 5 stars
Review of La Grolla

La Grolla
452 Selby Ave, Saint Paul, MN 55102-1727
651-221-1061
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Ranked #68 of 791 Restaurants in Saint Paul
Price range: $31 - $40
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romance, Outdoor seating
Dining options: Reservations, Late Night
Minneapolis, MN
Top Contributor
73 reviews 73 reviews
51 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
“The rudest hostess in the world - waited 1 hour with a reservation”
1 of 5 stars Reviewed April 23, 2009

This past weekend I encountered the rudest hostess in the world, or at least in all my travels thought the world - at La Grolla in St. Paul. After waiting ONE HOUR beyond our reservation time the hostess wanted to seat us at a table in the bar, which was jammed pack with angry customers like us - still waiting for a table - from 45 minutes to an hour+ beyond their reservation time. After I told the hostess, who had the presonality of a non-functioning door knob, that after waiting an hour beyond our reservation time a table in a loud, jammed pack bar was not acceptable, she explained that I had three choices. I could: 1) take the table at the bar 2) continue to wait 3) leave. All of these choices explained with a very curt and condessending demeanor. Not only was I offended, but she had the same sparkling personality with other customers as well - some who did decide to leave. I won' t be back and suggest you avoid such horrible, rude treatment and enjoy any of the other Italian restaurants in the Twin Cities.

    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Visitor rating
    57
    28
    8
    8
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Saint Paul, Minnesota
Top Contributor
127 reviews 127 reviews
127 restaurant reviews
8 helpful votes 8 helpful votes
“great food and atmosphere, nice and attentive staff”
5 of 5 stars Reviewed January 25, 2009

great food and atmosphere, nice and attentive staff

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Large pasta portions and...”
4 of 5 stars Reviewed October 12, 2008

Large pasta portions and an extensive wine.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Great date-night! Servers rock.”
4 of 5 stars Reviewed October 6, 2008

Great date-night! Servers rock.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“I had it a few years ago, but the food was a bit salty. But great location and I love rustic Italian food.”
3 of 5 stars Reviewed September 4, 2008

I had it a few years ago, but the food was a bit salty. But great location and I love rustic Italian food.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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