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“Great location in Minneapolis” 4 of 5 stars
Review of Doubletree by Hilton Hotel Minneapolis - Park Place

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Doubletree by Hilton Hotel Minneapolis - Park Place
3.5 of 5 Hotel   |   1500 Park Place Blvd, Saint Louis Park, MN 55416   |  
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West End Shopping
Minneapolis
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great location in Minneapolis”
4 of 5 stars Reviewed November 12, 2012

My wife and I spent a one-night in-town getaway at this property. It's nicely located just 10-15 minutes west of downtown Minneapolis, adjacent to the West End shops, restaurant and cinema. Nice staff at check-in, nicely decorated and maintained rooms, and the very comfortable Hilton bed. Dover Restaurant had a great brunch that they serve until noon. Thumbs up!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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573 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Korean first
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  • Any
English first
Iowa
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 7, 2012

We lamented the lack of a mini-fridge, but the room was in very good shape and the bed was perfect. We did have an issue with the room rate, but after three conversations with the front desk, the issue was resolved to our satisfaction. We enjoyed breakfast at the restaurant. If you want a lower priced restaurant, there are options within walking distance. The pool was warm--always a plus.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nles
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

We stayed at this Doubletree last weekend. Very nice and clean rooms, comfortable beds,coffee maker in the room. Really nothing to complain about except that I had to have my room key reset and that the coffee in the lobby was $2.86. Also, our two rooms, though on the same floor , were about as far apart as possible. Otherwise, nice hotel.

Room Tip: Perhaps press more for closer rooms?
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 1, 2012

I feel the need to amend a review that I wrote about a year ago. We have stayed at this hotel many times, and had a very miserable experience last weekend. I can no longer give it a 5 star rating. It will be awhile before we go back. Too bad, as we like the hotel, but customer service is important to me, and the front desk is lacking at this time. Do not count on wifi - - too long a story, but good luck!!!!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, December 20, 2012
We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.
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Hastings, Minnesota
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 1, 2012

This hotel is very conveniently located on Park Place in Minneapolis right across the street from Toby Keith's bar and TGI Friday's. Awesome front desk staff who are very helpful and also give you cookies. I really loved the layout of the hotel. Great bar downstairs and a very cool pool atmosphere. The rooms are very comfortable as well as the beds. Unfortunately our room did not have a microwave or refrigerator but oh well. Good stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, December 7, 2012
Thank you for the very positive comments regarding your experience at the Doubletree hotel. I am glad you enjoyed your stay. Our suites all come equipped with refrigerators, so you might consider that on your next visit as well. Thank you again.
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Boone, Iowa
Level Contributor
279 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 stars Reviewed October 24, 2012

We stayed in room 1113 and I'm not usually superstituous but this room would not let us in! When we told the desk person she screamed that we must have it close to my cell phone. When I explained that the cell phone was in the room, sh huffed up another reason "we must be doing it wrong". AND DON'T BOTHER HER, THERE IS A PHONE ON THAT FLOOR! Well the guy came up and got it to work, but everyday from Thursday the 18 through Sunday the 21 it was like this, the door did not work.

Also, they have it set up if you want internet you have to pay $6.99 for a day. They will tell you that there is no wireless internet except on the 1st floor. Well, I finished up a story on Kindle and guess what? It connected without the $6.99. Unfortunately I had paid on Friday and this was Sunday before I realized I'd been screwed.

The restaraunt is the worst garbage ever and at $32 a plate, do go find somewhere else to eat. Their food is totally unedible. Because of our time restraints we couldn't leave to find food elsewhere and this was unbelievably bad. Steak tasted rotten, eggplant parmesian was burnt, blah, every dish was subpar. Their breakfast buffet in $14 and is not better than a free breakfast at the super 8. And at least you get Orange juice without paying extra.

This is a convention they intend (so far) to have every year, if they don't choose another venue, I doubt we'll be going back.

Room Tip: Get on your Garmin and find a different hotel.
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle J, Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, October 26, 2012
Thank you for taking the time to provide us with your feedback. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the door key. And I will address with the staff how we communicate to our guests in these situations. We’re sorry that the meal was not up to your standards as well and we’re working on the menu with our chef. Thank you for alerting us to these issues, and we hope you’ll give us another chance if you return to our area.
Sincerely,
Kyle Johnson
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Minnesota
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 24, 2012

I stayed for 3 days recently and was never told about a breakfast buffet. Coffee was 2.50, room service 19 percent charge plus 3.00. Seems a lot of nickel and diming. Had to switch rooms due to musty smell in the first room.
The beds were wonderful and the rooms were clean and tidy every day when I came back.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle J, Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, October 26, 2012
First I want to thank you for taking the time to provide us with your feedback, our goal is to provide all of our guests with a perfect "10" experience. I apologize that we failed to meet our goal. I will address the room smell with our housekeeping department so that we can rectify this issue. Please let me know if there is anything else we can do to make your next stay more enjoyable.
Thank you again for your time,
Kyle Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Doubletree by Hilton Hotel Minneapolis - Park Place

Address: 1500 Park Place Blvd, Saint Louis Park, MN 55416
Phone Number:
Location: United States > Minnesota > Saint Louis Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Saint Louis Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Minneapolis - Park Place 3.5*
Number of rooms: 297
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Minneapolis - Park Place is located less than four miles west of downtown Minneapolis (near St. Louis Park) to offer you the convenient access to downtown attractions with great guest amenities you won’t find at most downtown hotels like complimentary parking, indoor heated pool and complimentary in-room wireless. The Shops at West End across from the hotel also offers great dining, shopping and entertainment outlets. A variety of function space and banquet rooms are also available for your wedding, corporate meetings, or other special events. Whatever your purpose, let us make your visit to the Minneapolis area a memorable experience! ... more   less 
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Also Known As:
Doubletree Hotel Minneapolis
Doubletree Minneapolis
Minneapolis Doubletree
Doubletree By Hilton Hotel Minneapolis - Park Place Saint Louis Park, MN

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