We reserved a room on the first floor for 2 nights in early August, 2013. On Sat., we left at 8:30 a.m. and did not return until 9:30 that evening. When we inserted the cardkey in the lock the door simply swung open. The room was unlocked and everyone had access. We assume it was housekeeping that was responsible for this as the towels had been changed but there were other housekeeping duties that had not been taken care of- the coffee was not resupplied- not even the coffee pot had been rinsed out. Since I assume that housekeeping finishes it's work by mid-afternoon our room was open to the public, on the first floor, for the majority of the day. It was obvious my laptop had been looked at as the chords and mouse were not in their usual places. We went to the front desk and asked to speak to the manager/owner. The clerk said he was not calling back. His name is Jatinder Singh- we did not get that info from the staff at Days Inn but from corporate. Given that weekends are the busiest time for most hotels we got the message loud and clear that Mr. Singh did not want to speak with us. It is now Monday and we left our home number asking for a call- still no call. The breakfast served was awful and served in unsanitary conditions. Staff tried everything in their power to not refill anything unless a guest went to the front counter and asked. There wasn't even any cheap basic tea. Our iron had burned carpet on it and the burn mark was eveident on the carpet, the luggage stand was rusty and the bedding was old and threadbare. I would avoid this place at all costs- sleep in your car- at least you can keep it locked. we are asking for one nights fee returned because for one day that room wasn't really ours- it belonged to anyone who pushed the door open. Have called and e-mailed corporate. Taking the risk of sounding prejudice- one of the desk staff had such a heavy foreign accent I could not understand her and had to ask for someone else to speak to.Jatinder Singh again is the owner, manager and the hotel # is 320-253-4444. Again- stay away!
- Also Known As:
- Days Inn St. Cloud Hotel Saint Cloud
- Days Inn St. Cloud Hotel
- Days Inn Saint Cloud
- Saint Cloud Days Inn
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