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“Great time at a comfortable Hotel” 5 of 5 stars
Review of Holiday Inn Hotel & Suites St. Cloud

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Holiday Inn Hotel & Suites St. Cloud
3.0 of 5 Hotel   |   75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301   |  
Hotel amenities
Ranked #13 of 19 Hotels in Saint Cloud
Arlington, MN
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Great time at a comfortable Hotel”
5 of 5 stars Reviewed March 17, 2013

March 16th, 2013 - We had 3-rooms reserved by "kids zone" and we were very glad we did. The kids had a great time. What a comfortable atmosphere. The air temperature around the kids zone and pool(s) areas was perfect. There were ALOT of people and kids there, but the layout and square footage allowed most all guests to have a good and comfortable time. People from other rooms kept coming and taking the chairs from our patio doors, but no big deal. The hotel room heaters/coolers were not working very well, as they would just blow normal temperature air and wouldn't cool or heat very well, but again, no big deal. We seen allot of hotel staff walking through and around the pool(s) and kids zone area and that most likely helped in a silent way to keep a comfortable order and atmosphere. Of did I say POOLS, because Holiday Inn has several pools, hot tubs, kids pools, etc. What a great motel and well worth the price!! Great place and great job HOLIDAY INN!!

Room Tip: Get the kids zone are if you have kids or grand kids with you!! Plan ahead, this place is busy..
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, March 19, 2013
Thank you for taking the time to reviwe your recent stay at our hotel. We are so happy you enjoyed the pools and your entire stay!

Sincerely,

Beth A
Guest Services Manager
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146 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Saint Martin, Minnesota, United States
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 25, 2013

Due to bad weather coming, we booked the hotel last minute online due to flight leaving next morning. We had no problems getting rooms. I have a priority club card so we were given cookies and free drink beverage at Legends bar. Great bartenders and very friendly. Beds in hotel were very nice- great pillows and very clean. We were able to catch Express shuttle to MSP from the Holiday Inn and leave our vehicles parked there at no charge. We had breakfast the next morning but service was not good there for that. We waited for half and hour to get a waitress in which I finally went to host and found 3 waitresses and host playing around on their phones. We did finally get a server in which it took another 15 minutes to get coffee. Not sure what was up with the service for their restaurant that day.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, February 27, 2013
Thank you so much for reviewing your recent stay with us. I am happy you could find rooms at the Holiday Inn & Suites in St Cloud, during a snow storm and that you enjoyed your stay!.

I apologize for your poor experience in the restaurant. Please feel free to call the hotel if you would like to further discuss your stay.

Thank you,
Beth A.
320.253.9000
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Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 9, 2013

Hotel is very close to downtown and would be a great place for kids because of the large, almost never ending recreation area complete with, video arcade, games of chance, volleyball, basketball and multiple pools. Beds looked well used and had depressions in them and my room had a smoke alarm that was hanging off the wall (still functioning though) Check-in was OK, no explanation of restaurant options or lounge location. My first trip to a Holiday Inn so this may be the standard. The daily notes left by the room cleaners was a nice touch and they also responded and delivered on a request I had with them. I also had an interaction with them during the morning that was also very positive and it showed these people work here with pride.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, February 11, 2013
Thank you for taking the time to comment on your recent stay at the Holiday Inn & Suites, St. Cloud, MN. I am glad you enjoyed the recreational areas and appreciated the notes from our housekeeping staff.

We appreciate your feedback!

Thank you,

Beth A
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Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 7, 2013 via mobile

I have stayed here many times for conferences. Each time the staff has been very helpful in setting up our hospitality room and cleaning it from day to day. This is an older hotel but still seems to hold a great value. If you have kids this hotel is perfect for them. Lots of games and activities to do. I would recommend staying and will continue to stay here.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, February 8, 2013
We are so happy you have enjoyed stay after stay with us and received great service with your meeting spaces and the rest of the hotel. thank you for taking the time to rwiew our hotel!

Sincerely,

Beth A
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Minot, North Dakota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 30, 2013

The hotel itself is older, but is clean and well kept. Legends is a great bar and it's nice not to have to drive after having a couple of drinks! I've stayed in many Holiday Inn properties, and this hotel is on par with what you expect from the Holiday Inn name. Location is ridiculously great, it is right smack in the middle of everything in St Cloud.

Room Tip: Try to stay on the first floor, if you can. The elevator is not convenient, you'll find yourself...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, February 2, 2013
Thank you for taking the time to review the Holiday Inn & Suites, St. Cloud, MN, after your recent stay with us. We are so happy you enjoyed Legends Bar & Grill and the other hotel amenities.

Please come see us again sometime!

Beth A
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richfield, Minnesota, United States
Top Contributor
79 reviews 79 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 9, 2013

Have stayed at many Holiday Inns. This one was by far the nicest. Very friendly and helpful staff, very comfortable bed and all around a very nice place to stay. Could not believe how big the pool area was and a great place for kids. Would most definitely stay here again!! Took advantage of the Sunday Brunch at Legends. Fantastic!!!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, January 11, 2013
Thank you for your enthusiastic comments of your recent stay at the Holiday Inn & Suites, St. Cloud,m MN. We are so happy you and your family enjoyed the recreational areas, the Sunday Brunch in our Legends Cafe and your time at the hotel.

Please come stay with us again sometime!

Beth A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coon Rapids, Minnesota
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 7, 2013

We have stayed at the Holiday Inn MANY times with a large group of people. The kids always have fun with the video games, basketball, volleyball, Face Painting and other activities.
The "Crane" games seem to be easier than at most places (kids are constantly winning)

The pool needs some help. All of the kids got rashes. I think they need to balance more than just the chlorine.

The Suites are nice, good size. The beds are pretty good but not great (I have been on MUCH worse).

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review, January 14, 2013
Thank you for your comments regarding your stay at the Holiday Inn & Suites, St Cloud, MN. We are happy your children enjoyed the games, recreational areas and the Face Painting in the Activities area.

I am sorry to hear your children developed rashes during your stay. To eliminate problems related to pool chemicals, our pool maintenance staff frequently monitor chemical levels making certain chemicals are maintained within mandated guidelines. Please know that we are committed to providing a safe and comfortable recreation experience for all.

Please feel free to call me at the hotel if you have further questions or comments at 320.253.9000.

We hope you will join us again soon!

Sincerely,
Beth A
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites St. Cloud

Address: 75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301
Location: United States > Minnesota > Saint Cloud
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 19 Hotels in Saint Cloud
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Cloud 3*
Number of rooms: 257
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites is conveniently located in the center of the city. It is the largest full service Hotel in St. Cloud. For Business it is your Home Away From Home. The Holiday Inn Hotel & Suites provides exceptional meeting and convention space, with a wide variety of spacious, comfortable guest rooms. We offer free high speed Internet access throughout the hotel. The Holiday Inn Hotel & Suites provides a home away from home for the business traveler. For Pleasure - Your Family Fun Destination headquarters. The Holiday Inn Hotel & Suites provides Family Fun atmosphere for the entire family. We offer planned weekend activities, a Kidzone, a full service recreation area with 5 pools, 2 full size volleyball courts, 2 1/2 basketball courts and atrium. All these along with two full service restaurants and free shuttle service to the city attractions. The entire family will enjoy their stay. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites St. Cloud
Holiday Inn St Cloud
Saint Cloud Holiday Inn
Holiday Inn Saint Cloud

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