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Holiday Inn Hotel & Suites St. Cloud: Traveler Reviews

3.0 of 5
Division Street & 37th Ave, PO Box 1104, Saint Cloud, MN 56301
Hotel amenities
Holiday Inn Hotel & Suites St. Cloud
Ranked #10 of 20 hotels in Saint Cloud
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74 reviews from our community

    Trip type
Traveler rating
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    21
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    9
    5
Date Rating
Chicago
Top Contributor
76 reviews 76 reviews
73 hotel reviews
Reviews in 56 cities Reviews in 56 cities
41 helpful votes 41 helpful votes
“Worth a look.....”
4 of 5 stars Reviewed November 14, 2012

I recently stayed at the H.I St. Cloud while on business. I've stayed here several times in the last year. This is a large hotel with many rooms and some long walks to the lobby. Had a bad stay over a year ago in the larger 'Suites' due to the strong smell of bug spray. However, last several stays near the pool in the older part of the hotel has been very good. Rooms are clean, bathrooms - while small, are decent with good showers. Nice TV's with many choices. Not a huge fan of the attached bar but will say the staff is always nice. Breakfast staff is nice as well but their menu is a tad pricier than other full service H.I's. ie "best 4Value Breakfast"

All that said.... there are many lodging choices in St. Cloud and in close proximity to this H.I. At under a $100, I'd consider this H.I a good pick. Pool area (aka Holidome) is large and clean. Location is great with many dining establishments close and even within close proximity.

If you have Kids looking for a nice place to stay, I'd recommend here.

Room Tip: Prefer standard rooms poolside closer to the lobby.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kubzfan about Holiday Inn Hotel & Suites St. Cloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review
November 19, 2012
Thank you for reveiwing your recent stay with us. We appreciate your feedback and glad you had a good stay.

Please feel free to contact me at any time if you have any questions.

Sincerely,

Beth Adamek
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed October 29, 2012

I needed a place to stay while visiting a nearby college. I found the room to be clean, nicely decorated and plenty of room. Check-in was quick and friendly. Though I didn't use any activity areas there was an abundance of them. This would be an excellent hotel to bring your family for a weekend. The volleyball courts were awesome!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MNgal62 about Holiday Inn Hotel & Suites St. Cloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review
October 31, 2012
Thank you for taking the time to write a review of the St Cloud Holiday Inn and Suites after your recent stay. We are so happy you enjoyed your stay...
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Rochester, Minnesota
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
“Lacking in quality”
2 of 5 stars Reviewed October 9, 2012

My wife and I stayed at this Inn while in St. Cloud for a wedding. The reception for the wedding was at the Le St. Germain hotel which I passed over staying at in favor of the Holiday Inn since I've experienced amazing Holiday Inn's in the recent past. Unfortunately, I did not find this HI to be of the same quality as others. The "queen" bed seemed much smaller than a normal queen and was smaller than our queen bed at home. The bed was also very hard and lumpy. The "high speed" internet was reminiscent of the days I had dial-up internet. And the decor, modeling and layout of the HI was definitely dated. It was also loud as we could hear every word of people passing by our door at all hours of the night. The curtain in our room wouldn't close completely and the parking lot light was blaring into our room - my wife has light sensitivities so this wasn't good. Last, the staff was unresponsive to my requests for help on any of these matters. I did follow-up with the Inn after my stay and found the follow-up response from their customer service department to be excellent. They seemed to really hear my concerns and said they would address these issues.

Room Tip: This hotel is located on one of the busiest intersections in St. Cloud. Try to get a room on the opp...
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask epi007 about Holiday Inn Hotel & Suites St. Cloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review
October 16, 2012
I am so sorry your recent stay at the Holiday Inn & Suites, St. Cloud, was not what you expected from the Holiday Inn brand, Our goal is for all our...
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Travelers are raving about these Saint Cloud hotels

Fairfield Inn & Suites St. Cloud
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“Something to remember....”
2 of 5 stars Reviewed September 24, 2012

I myself wouldn't or recommend staying there. Especially for an extended stay. Lacking communication between management and employee's. I myself am allergic to a handful of different things which they were well aware of, however some housekeeper's would clean my room accordingly and others wouldn't. I have been both in management and also a housekeeper. I know very well house rooms are to be cleaned. When I did have a housekeeper who did things accordingly, their equipment that they had to work with was so outdated that it was tough for them to do their jobs at times also.

  • Stayed August 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rennee B about Holiday Inn Hotel & Suites St. Cloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review
October 1, 2012
Rennee B.,

Thank you for taking the time to comment regarding your stay at our hotel. We value your input and strive to make our hotel the best it can be for all our guests.

Please feel free to contact me at any time.

Beth Adamek
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ames, Iowa
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
9 helpful votes 9 helpful votes
“Fantastic Hotel for a Night or Extended Stay!”
5 of 5 stars Reviewed September 11, 2012

I traveled a distance for business and needed a place to stay that was close to the area I was traveling through; overall the hotel was very clean, my room was spacious, tastefully decorated and I had lots of room to spread out my work stuff.

Front desk staff was courteous, professional, and confident. Check in was quick & speedy without any issues. My request to be on the 1st floor was granted without any questions. Hotel is located downtown - if you are looking for something that is easy on/off the highway, this is not the hotel for you. Luggage carts were available for loading in my belongings.

Hotel has a in-house cafe for breakfast & lunch as well as a full service restaurant for dinner. Meals are a little pricey but rooms do have a microwave & dorm-sized refrigerator for foods stuffs. I will definitely be staying here again for future trips!!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JanetCat73 about Holiday Inn Hotel & Suites St. Cloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review
September 13, 2012
Thank you for your complimentary review of our hotel! We are so happy you enjoyed our hotel and the amenities we have to offer. We look forward to...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites St. Cloud

Also Known As:
Holiday Inn Hotel And Suites St. Cloud
Holiday Inn St Cloud
Saint Cloud Holiday Inn
Holiday Inn Saint Cloud
Address: Division Street & 37th Ave, PO Box 1104, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Saint Cloud
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites is conveniently located in the center of the city. It is the largest full service Hotel in St. Cloud. For Business it is your Home Away From Home. The Holiday Inn Hotel & Suites provides exceptional meeting and convention space, with a wide variety of spacious, comfortable guest rooms. We offer free high speed Internet access throughout the hotel. The Holiday Inn Hotel & Suites provides a home away from home for the business traveler. For Pleasure - Your Family Fun Destination headquarters. The Holiday Inn Hotel & Suites provides Family Fun atmosphere for the entire family. We offer planned weekend activities, a Kidzone, a full service recreation area with 5 pools, 2 full size volleyball courts, 2 1/2 basketball courts and atrium. All these along with two full service restaurants and free shuttle service to the city attractions. The entire family will enjoy their stay. ... more   less 
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