I needed a place to stay while visiting a nearby college. I found the room to be clean, nicely decorated and plenty of room. Check-in was quick and friendly. Though I didn't use any activity areas there was an abundance of them. This would be an excellent hotel to bring your family for a weekend. The volleyball courts were awesome!

My wife and I stayed at this Inn while in St. Cloud for a wedding. The reception for the wedding was at the Le St. Germain hotel which I passed over staying at in favor of the Holiday Inn since I've experienced amazing Holiday Inn's in the recent past. Unfortunately, I did not find this HI to be of the same quality as others. The "queen" bed seemed much smaller than a normal queen and was smaller than our queen bed at home. The bed was also very hard and lumpy. The "high speed" internet was reminiscent of the days I had dial-up internet. And the decor, modeling and layout of the HI was definitely dated. It was also loud as we could hear every word of people passing by our door at all hours of the night. The curtain in our room wouldn't close completely and the parking lot light was blaring into our room - my wife has light sensitivities so this wasn't good. Last, the staff was unresponsive to my requests for help on any of these matters. I did follow-up with the Inn after my stay and found the follow-up response from their customer service department to be excellent. They seemed to really hear my concerns and said they would address these issues.

I myself wouldn't or recommend staying there. Especially for an extended stay. Lacking communication between management and employee's. I myself am allergic to a handful of different things which they were well aware of, however some housekeeper's would clean my room accordingly and others wouldn't. I have been both in management and also a housekeeper. I know very well house rooms are to be cleaned. When I did have a housekeeper who did things accordingly, their equipment that they had to work with was so outdated that it was tough for them to do their jobs at times also.

I traveled a distance for business and needed a place to stay that was close to the area I was traveling through; overall the hotel was very clean, my room was spacious, tastefully decorated and I had lots of room to spread out my work stuff.

Front desk staff was courteous, professional, and confident. Check in was quick & speedy without any issues. My request to be on the 1st floor was granted without any questions. Hotel is located downtown - if you are looking for something that is easy on/off the highway, this is not the hotel for you. Luggage carts were available for loading in my belongings.

Hotel has a in-house cafe for breakfast & lunch as well as a full service restaurant for dinner. Meals are a little pricey but rooms do have a microwave & dorm-sized refrigerator for foods stuffs. I will definitely be staying here again for future trips!!