The room was clean and comfortable and quiet. Stayed here during hot weather in August, but the A/C wasn't working in the room. When I asked for a different room at the front desk, the first person declined my request and said she would send a maintenance person to fix it. I didn't want to wait to see if the maintenance staff could quickly repair the A/C, so again I requested a different room, but she said the hotel was heavily booked and declined my request. I had checked in at about 4 PM on a weekday, and there didn't appear to be many people around, so I was dubious about her claim that there were no other rooms available Even it the hotel was "heavily booked", I'm sure that many of the reserved rooms had yet to be occupied and she could have given me a different room. I was getting frustrated and about to take a hike, when a young man named Zack came from the office behind the front desk and took over the situation. Simply put, he quickly honored my request and moved me to a different room. The A/C was working in the that room, and all went well for the rest of the stay.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel & Suites is conveniently located in the center of the city. It is the largest full service Hotel in St. Cloud. For Business it is your Home Away From Home. The Holiday Inn Hotel & Suites provides exceptional meeting and convention space, with a wide variety of spacious, comfortable guest rooms. We offer free high speed Internet access throughout the hotel. The Holiday Inn Hotel & Suites provides a home away from home for the business traveler. For Pleasure - Your Family Fun Destination headquarters. The Holiday Inn Hotel & Suites provides Family Fun atmosphere for the entire family. We offer planned weekend activities, a Kidzone, a full service recreation area with 5 pools, 2 full size volleyball courts, 2 1/2 basketball courts and atrium. All these along with two full service restaurants and free shuttle service to the city attractions. The entire family will enjoy their stay. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites St. Cloud
- Holiday Inn St Cloud
- Saint Cloud Holiday Inn
- Holiday Inn Saint Cloud