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“Clean and Friendly” 5 of 5 stars
Review of Hampton Inn & Suites Rogers

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Hampton Inn & Suites Rogers
2.5 of 5 Hotel   |   13550 Commerce Boulevard, Rogers, MN 55374   |  
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Ranked #1 of 4 Hotels in Rogers
Certificate of Excellence 2014
Detroit MI
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Clean and Friendly”
5 of 5 stars Reviewed December 12, 2012

Very Clean hotel and extremely friendly staff. The breakfast is very good and the selection changes daily with their hot breakfast items. This was the second time I have stayed here when I come to the Area for work. The lady who runs the breakfast area in the morning is very attentive and seems to always have a smile on her face. I should have gotten her name so I could let the management know what a great representation she is for the hotel.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, December 18, 2012
Thank you for returning to stay with us and for your nice review. Maxine as been hosting our breakfasts for over 4 years and inspires all of us to not only start our day with a smile, but to continue to smile and do our best with every guest every day. I'll be sure she receives the positive recognition she deserves for being mentioned here by you. We look forward to serving you again the next time your business brings you to our area.
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247 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Indiana, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2012

We have stayed at the Hampton Inn and Suites Rogers each year when we're in town visiting family for Christmas. We have never been disappointed. The pool is always clean and much enjoyed by our son. The breakfast is convenient and has a nice variety from day to day. During our last stay a minor complaint was quickly dealt with and we were updated to a suite room. Great customer service, friendly staff. We'll be staying here again during the upcoming Christmas season!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, December 18, 2012
Thank you for your many visits and for taking the time to share your comments about your experiences here. Spending time with family and friends, especially during the holiday season, should not be affected by any problems at your hotel. We do everything we can to make sure our guests can relax and enjoy themselves while they are here, and really appreciate your kind words. We look forward to welcoming you back and serving you here many more times.
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1 review
5 of 5 stars Reviewed November 28, 2012

Stayed for 9 nights over Thanksgiving and the welcoming was suburb! They upgraded us to a suite, free cookies in the foyer and extra nice things, like microwave popcorn in our room. This is a large hotel, the halls are wide and ceilings high. Breakfasts are a little different each day, and often the help comes to each table with some mints for after the meal. Everyone is friendly. The hotel is wonderfully maintained, pool area kept clean, etc. The cleaning ladies are sweet and accommodating. We really can't say enough good about our stay. Rogers is a growing community and there are stores and restaurants nearby. Albertville Mall is a few miles down the road. We will definitely stay next time we're in the Mpls area. Had to go downtown Mpls each day and the access to the freeway makes this location easy for traveling to other spots.

Room Tip: A room on 3rd or 4th floor facing the city is a beautiful site in the evening. End of hallway room...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, November 29, 2012
Thank you for making your very first TA review about your recent stay with us. We know that long stays away from home can sometimes be difficult or stressful, and we do everything we can to make all our guests are able to relax and enjoy themselves while they are here. We look forward to welcoming you back and serving you again soon.
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Huntsville, AL
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 15, 2012

The Roger’s Hampton Inn is a clean and very comfortable place. I was there for three nights.

The staff was friendly without being nosy and really seemed to care about the customers.

Two very minor complaints: first, on Monday and Wednesday morning the only bagels on the breakfast bar were cinnamon raisin bagels. I would of like to have seen plain ones, but English muffins, for me, were a good substitute and second, on one night the person or persons in the room next to me were looking at some Adult Movies and I could hear sound track through the wall.

Other than those two small “problems”, the stay was great and I will more than likely stay here then some place closer to Minneapolis.

Room Tip: Be carefule when exiting I-94 West bound in Rogers, to get to the hotel you have to exit in the midd...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, November 29, 2012
Thanks for choosing to stay with us recently, and for sharing your comments. I'm sorry about there not being a variety of bagels during your visit, and offer my apologies. We generally have an assortment, and I will find out what happened and do everything possible to make sure it doesn't recur. Please accept my apologies, too, for the noise disturbance caused by your neighboring guests. We make every effort to respond to complaints like this as soon as we are aware of them, so I hope you won't hesitate to call the front desk if this happens again. I hope you will give us another opportunity to serve you the next time you are in the area.
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ontario canada
Top Contributor
81 reviews 81 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 5, 2012

I got lost 3 times trying to find this hotel, but I blame the GPS for that...not the hotel. The Hampton Inn in Rogers is just like all the other Hampton Inn's...Clean, friendly, good free hot breakfast (good is a relative term...but it was free). The water pressure was low, but that would be my only complaint.

Room Tip: Aren't they all the same? We stayed in from 416.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, November 8, 2012
Thank you for your loyalty to the Hampton brand, and for having the patience to find our hotel during your last visit. I'm sorry your water pressure wasn't better and offer my sincere apologies. Now that you know where we are, I hope you will give us another chance to serve you the next time you are in our area.
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Thunder Bay, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012

This was our first time attending the Big Lake Hornets Football Tournament with the Thunder Bay Minor Football Association in August and therefore this was our first time staying at this hotel; and Wow! I must say the hotel & staff really made us feel very welcome & comfortable. We arrived Thursday a prior to the start of the tournament. The hotel had prepared a wonderful Welcome Reception for us with beverages & snacks, very nice. They had also gone out of their way to make copies of directions to Big Lake and directions to Minneapolis to the Metro Dome for the football game, along with train directions and to nearby Albertville Shopping outlet.
We had a very spacious Suite for our family of 4 and it was very clean and nice to come back "home" to after a day at the tournament. It was nice that the pool was open late on Sunday night when all the boys were able to actually have some fun and swim, for those who were staying until Monday a.m.
Love the nice decor touches in the suite and the rollout computer desk.
The breakfast buffet was wonderful with very good food, very clean & always a staff member on hand keeping the area clean and stocked up.
Loved the fact that the staff all were wearing Canada t-shirts recognizing the fact that for that weekend their hotel was literally taken over by Canadians from Thunder Bay.
Thank you for making our trip a wonderful vacation for our family. Great location also to nearby restaurants and to shopping and only 40 mins from Mall of America.
Will definately look forward to staying with in 2013.

Room Tip: Suites are definately worth the extra $$ - Highest floor would have no overhead noise from floor ab...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, November 8, 2012
Thank you very much for your recent stay and for taking the time to share your experience here during the Tournament. We love our northern neighbors, and hope that you had a great time at the games, and in our area. We look forward to welcoming you back and serving you again next year!
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Alpine, Utah
Top Contributor
80 reviews 80 reviews
20 hotel reviews
Reviews in 48 cities Reviews in 48 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 4, 2012

We started off the week only expecting to be here for a few days. A few days turned into several days and the staff was aware of our situtation and made it very pleasant to be here.

The room was plenty large for my group I was with. We were traveling with pets and the accomodations were great!

The breakfast bar was okay, but sufficient for what we needed. The only food problem was the gravy for the biscuits. It was like eating paste and tasted awful. They served this twice during the week and it was the same both times. I think they just add water to a ready made gravy.

Other than that....it was a fabulous stay!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Rogers, responded to this review, September 5, 2012
Thank you for staying with and sharing your review. I'm glad you were happy with our service, and appreciate your nice comments about us. We hope to be able to welcome you back and thank you in person the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Rogers

Address: 13550 Commerce Boulevard, Rogers, MN 55374
Phone Number:
Location: United States > Minnesota > Rogers
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Rogers
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Rogers 2.5*
Number of rooms: 114
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Also Known As:
Hampton Inn And Suites Rogers
Hampton Inn & Suites Rogers Hotel Rogers
Hampton Inn Rogers
Rogers Hampton Inn

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