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“Short stay, but satisfying” 4 of 5 stars
Review of Holiday Inn Express & Suites Rogers

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Holiday Inn Express & Suites Rogers
2.0 of 5 Hotel   |   20930 South Diamond Lake Road, (off 135th Avenue), Rogers, MN 55374 (Formerly Sleep Inn & Suites)   |  
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Ranked #2 of 4 hotels in Rogers
Fargo
1 review
1 helpful vote 1 helpful vote
“Short stay, but satisfying”
4 of 5 stars Reviewed July 26, 2013

Very friendly front desk staff. So so breakfast offerings. Very loud toilet. Great pillows and beds. Very clean. A tad pricey for the suburbs but reasonable compared to others. Would definitely try and book here again for future trips to the Cities.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIKESSS1111, Director of Sales at Holiday Inn Express & Suites Rogers, responded to this review, September 13, 2013
We look forward to having you stay with us again when visiting the Rogers area. Thanks you for taking time to write trip advisors. We take all comments seriously and are grateful for any advise to keep us as a number 1 place to stay. Plumbing issues in the room you stayed in have been resolved.

See you soon (maybe shopping for the Holidays or some great Fall & Winter Sports)
Sincerely,

KKeller, Director of Sales
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80 people have reviewed this hotel

Traveler rating
    50
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    4
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Chicago
Top Contributor
95 reviews 95 reviews
92 hotel reviews
Reviews in 70 cities Reviews in 70 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 12, 2013

stayed here this past week for the very first time. Frankly don't remember even seeing this place before.
Very nice property starting with the chearful and very smiley gal at the front desk. Room was very clean and nice. Personally didn't find A/C unit too loud.......... TV could use maybe a few more channels.....
Overall very clean facility. Was gone before breakfast but area looked nice.

Location is good with a few decent restaurants close by.

Price could not be beat.

Room Tip: Ask for a complimentary upgrade.....
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIKESSS1111, Director of Sales at Holiday Inn Express & Suites Rogers, responded to this review, September 13, 2013
Thank you, Thank you, Thank you.....We hope to see you very soon, stay for a wonderful breakfast next time.
Sincerely,
K. Keller, Director of Sales
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Wichita, Kansas
1 review
4 of 5 stars Reviewed July 2, 2013

Overall the hotel and room were excellent. It was clean, quiet and well maintained. Then the air condition came on. It was very loud. It was so loud it interrupted sleep and drowned out the tv. It seems this could be much quieter.

Room Tip: This room was on the 4th floor.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 19, 2013

We had stayed her a couple of years ago when it was still a Sleep Inn property, and decided to stay again since we had such a good experience the first time.
Once again, our stay was great!
The property is clean and well taken care of. The staff are pleasant and helpful.
Our rooms were clean, spacious and well stocked.
We will stay here again when in this area!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Black River Falls, Wisconsin
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

My husband and I are doing some shopping the Rogers area this weekend, so I chose this hotel as the more local choice of the Holiday Inn chain (we are Priority Club members).

Initially, FINDING the hotel was challenging. I did not use the written directions from the confirmation email, but chose to input the address directly into my phone for turn-by-turn directions...which landed us in the middle of subdivision in Rogers. After reading the driving instructions, we then EASILY FOUND the hotel...if only I had "read the directions" first! :)

We found the front desk staff to be friendly and helpful. Their suggestion for supper was excellent!

The decor and furniture throughout was clean and in good condition, generally a business "post-modern" style.

The room was clean and serviceable, as we expect with Holiday Inn. We slept well; quiet halls and outdoors.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 10, 2013

Simple. Modern. No pool at that time we stayed (being renovated). The only reason why I booked this hotel is due to their kids pool but I received an email 2 days prior to arrival stating that the pool will still be closed during our stay which is a bummer. They offered me a refund but because it was a long May weekend (in Canada), most of the hotels that are decent are already booked. They didn't offer me discount which I would expect but I just didn't want to argue anymore. We got lost when looking for the hotel. They didn't tell me that they changed their hotel signage name to "Holiday Inn". Another misunderstanding. The room is average, the toilet flushes really really loud! My husband used the fitness centre, the breakfast area is packed, need more seating. When I used the blow dryer, all dust came out! Yikes! They need to do more dusting! The food is not bad, nutritious breakfast items. The hotel is near Super Target, a Mexican Restaurant and Thai Restaurant.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Rogers, responded to this review, June 26, 2013
Dear FunInTheSun0808,

Thank you for taking the time to express your thoughts and concerns. It is unfortunate that your visit was negatively affected by the condition of the amenities and if the breakfast situation was a disappointment. Your comments will be reviewed by the hotel's management and appropriate action will be taken to rectify these instances.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manitowoc, Wisconsin
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 5, 2013

Everything was good - a typical Holiday Inn Express. Hopefully the previous bad reviews can be elminated (or ignored?), as this hotel is now under a new set of corporate rules. Regardless of that, my stay was great. Room was clean, all common areas were nice. Again - your typical HIE except that everything has been rennovated.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIKESSS1111, Director of Sales at Holiday Inn Express & Suites Rogers, responded to this review, September 13, 2013
Thank you so much for taking the extra time to review our New Holiday Inn Express & Suites.
We take great pride in taking care of our guests and want to see return visitors so we can develop relationships.

Please come visit again soon.

Sincerely,
K. Keller
Sales Director
Great Hotels/Guests Love
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Additional Information about Holiday Inn Express & Suites Rogers

Address: 20930 South Diamond Lake Road, (off 135th Avenue), Rogers, MN 55374 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Minnesota > Rogers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Rogers
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express & Suites Rogers 2*
Reservation Options:
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Also Known As:
Sleep Hotel Rogers
Sleep Inn And Suites

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