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“Great Service” 5 of 5 stars
Review of Hampton Inn Rochester

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Hampton Inn Rochester
2.5 of 5 Hotel   |   1755 South Broadway, Rochester, MN 55904-7960   |  
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Mayo Clinic Rate
Ranked #3 of 54 Hotels in Rochester
Burnsville, Minnesota
1 review
“Great Service”
5 of 5 stars Reviewed February 7, 2013

I've stayed at many Hampton Inns and this one is right up there. You can tell that they have recently renovated and the place looked great. What I thought was great was that overnight, we received a few inches of snow. I was walking out to my car to clean it off and was followed by an employee with brush. He then started cleaning off my car. Great Service! Great location and a straight shot down town.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, February 8, 2013
Thank you for your generous feedback Dean. I am glad you enjoyed your stay. We really enjoy cleaning the snow off our guest's cars and helping you start the day off right!

We hope to see you again soon.
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309 reviews from our community

Traveler rating
    211
    71
    19
    8
    0
See reviews for
106
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Yukon, Oklahoma
2 reviews
4 of 5 stars Reviewed January 23, 2013

This was a comfortable hotel and it is probably perfect for the Mayo Clinic patients coming into town. But be aware, they won't provide shuttle service anywhere but to the Mayo Clinic. They will have a taxi service available for other destinations, including the airport, and they won't always pay for it, despite what they say. I was on a flight crew, and they refused to pay for our return trip to the airport.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, January 25, 2013
We appreciate your feedback, and I am glad you enjoyed your stay. I'd like to chat further about the taxi transportation issue, if you have a chance to give me a call at 507.287.9050.

Thank you.
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Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2013

Will definitely stay at this motel again - wonderful customer service from the front desk to the shuttle drivers to Mayo clinic. Great breakfast and soup in the evenings!!! Rooms clean and comfortable, fitness center clean. AAAAAA++++ rating!!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, January 25, 2013
Thank you so much for your generous feedback! We are glad you enjoyed your stay. Our team does our best to make our Mayo patients feel at home while visiting Rochester, so they are well-rested for their clinic appointments.

Thank you again.
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2012

Looks like this may not be one of the newest Hamptons, but it sure was very clean and not worn looking, I've stayed at newer hotels than this that weren't half as nice. Very well maintained. Staff was exceptionally pleasant and accommodating. I would definitely stay here again while in the area!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, December 23, 2012
Thank you for the kind words! I'm glad you enjoyed your stay here. We recently renovated our lobby, fitness center, and breakfast area, to give them a fresh new look. We are dedicated to reinvesting in our property, and are proud to describe ourselves as 'better than new!'. We hope to see you again in Rochester!
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 9, 2012

We have stayed here several times when we go to Mayo Clinic for care. It is an exceptionally clean facility. The staff is very friendly. It is great for those who are patients at Mayo Clinic. It is not a luxury hotel but serves the purpose for those on business or medical needs.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, December 10, 2012
Thank you for the feedback. We take great pride in providing our guests great service and a clean, comfortable room. We hope you choose us again on your next trip to Rochester.
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Dubuque, Iowa
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2012

The room was very clean and comfortable. Front desk people were friendly and helpful. I love the beds. They have clean sheets and duvet covers and wonderful mattresses and pillows. The wi-fi in the room worked very well. Breakfast was not so hot. Dry scrambled eggs, etc. We did not use it, but it is nice that they provide a free shuttle to the Mayo Clinic campus.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, December 10, 2012
Thank you for staying with us! We are glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eau Claire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

Friendly, efficient staff. Clean room and bathroom. Nice lobby. Decent breakfast, and free to boot! Didn't use the pool or hot tub during this stay. They looked to be somewhat small, but the pool area was well-maintained. Same goes for the fitness center.

Room Tip: Third floor to avoid hearing others overhead. I was on the 2nd floor and it was not bad, would occa...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, General Manager at Hampton Inn Rochester, responded to this review, November 14, 2012
Thank you for your response! We're glad you stay was pleasant, and that you took full advantage of our amenities. We hope to see you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Rochester

Address: 1755 South Broadway, Rochester, MN 55904-7960
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
#5 Business Hotel in Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Rochester 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn Rochester has 103 well appointed rooms with an indoor pool and whirlpool, 24-hour fitness center, 24-hour busienss center, & free parking. We serve our complimentary "On The House" hot breakfast buffet from 6-10am daily in our newly renovated lobby. We are conveniently located on South Broadway, near over 40 restaurants and also the Apache Mall. We are also only 2 miles from the Mayo Clinic. Free weekday shuttle service is available to the Mayo Clinic and local hospitals. ... more   less 
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Also Known As:
Hampton Inn Rochester Hotel Rochester
Rochester Hampton Inn

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