Comfortable room, excellent and friendly staff (thank you Liz and Brandon), yummy breakfast, shuttle to and from clinic every half hour. A very cozy, pleasant place to stay when you are away from home for health reasons.

It depends on why you are in Rochester, most everyone seems ill and going to the Mayo clinic. This place seems well designed for those in that situation, hopefully nothing contagious? Food was average but also included which is nice. Room was fine, not elegant, but fine and adequate for the price. Would not vacation here, but I don't see Rochester as a vacation resort area. So this place seems to get good ratings and I was satisfied but not overwhelmed. The staff was very friendly.

I like the location as it is near enough to the airport but not right next to it, also near enough stores and restaurants that it was ok that they have no dinner restaurant.

We've been coming to Rochester since 2007: often twice a year and have tried a number of cheaper options but have returned. The reception staff and drivers are friendly and helpful with a sense of humor. The shuttle is dedicated (runs 6:30 am to 7:45pm on the half hour) and you do not need to take a tour of other hotel parking lots. The breakfast is good with precooked cheese omelets, substantial sausage patties and fingers of french toast. Cereal, waffle maker, yogurt oatmeal (with cranberries, brown sugar and almonds) and danish complete the offerings. Fresh apples, pears, bananas and oranges are available during the day and evening. "Soup therapy" in the evenings. The coffee is great. Packaged breakfasts are available to take with on request.

Over the years the hotel has underwent major remodeling: the latest revamped the lobby and dining area maximizing the usable space. The beds are comfortable (we have bad backs) and we avoid noise risks by asking for rooms away from potential noise sources. The AC and fridge were quiet...almost unnoticeable. The bathroom was clean and well maintained: nothing noticeable to this picky eye. The exercise room was recently updated. Pool is available but no one used it: have to remember to bring swim gear next time!

Mayo clients like us seem to be dominant guests with a few younger business travelers thrown in. There are special Mayo and AAA rates which vary during the year. I found that you are better off to make your reservations directly.

Had to revisit Mayo Clinic and once again picked the Hampton Inn on Broadway.
The staff is always accomodating to uncertain Mayo schedules and their location is convenient.
This is truly a home away from home when there are medical problems.
They have recently renovated the lobby/breakfast area and the hotel looks great.
Highly recommended.