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“Good choice for many years” 4 of 5 stars
Review of Kahler Grand Hotel

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Kahler Grand Hotel
3.0 of 5 Hotel   |   20 South-West Second Ave., Rochester, MN 55902-3013   |  
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Ranked #22 of 53 hotels in Rochester
Madison, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good choice for many years”
4 of 5 stars Reviewed October 22, 2012

Great place to stay for a Mayo Clinic visit - we need a handicap accessible room & the one we got this year was SUPER - Old hotel, but updated rooms, comfortable beds, room was large with very large bathroom & no barrier shower much appreciated. Price was fair & easy access to Mayo.

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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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716 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 19, 2012

One of the Worst hotel I have ever stayed. Stayed in the student room. Very old hotel, small room, old TV, bad shower, they lost my mail, charged on my wrong credit card, cleaned the room once a week and old minibar.
The only positive that I see is that this hotel is the closest one to Mayo clinic.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, IN
Top Contributor
93 reviews 93 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 19, 2012

I was pleased with the affordability and convenience. I also liked having so many amenities so close. I booked because I used the GoRochesterDirect shuttle but was pleased with my stay there. I would like for the maps of the complexes to be a little clearer.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoffman Estates, Illinois
1 review
5 of 5 stars Reviewed October 19, 2012

The Kahler Grand is connected with the Mayo Clinic by underground passage ways. This Hotel offers the convenience of proximity to the Clinic and the comfort of not having to deal with the weather. I stay here for every visit I have at Mayo. I don't have to travel for meals or making my appointments at the Clinic. The Kahler Grand meets your travel needs at a reasonable price.

Room Tip: If you don't like the room you are assigned go to the front desk and ask for a change. The fro...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spiritlake
1 review
5 of 5 stars Reviewed October 19, 2012

We have stayed at the Gand Kahler ever time we have had an appointment at mayo and nwill never stay anywhere else. Our last stay we up graded to a remodeled executive suit and it was very impressive. we will always do the up grade. Butch Noethe

Room Tip: Executive suites are worth the extra money.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2012

I stayed at the Kahler Grand while having medical appointments at the Mayo Clinic. The cost of rooms is very economical and Mayo is literally 50 feet from the front door (or you can access it by skyway. The staff was flexible with last minute check out or staying notice which is often needed when you don't know your Mayo schedule of appointments and tests until the day of. Laundry facilities were great and everything you need as far as eating and shops is within a max. of a 5 minute walk.

Budget and Avis are in the lobby and the Rochester Direct Shuttle services which is also in the lobby was a very economical way to get to and from the Minneapolis airport.

As a out of town traveler coming alone to Mayo clinic and having to stay unexpectedly for two weeks the Kahler Grand was the perfect choice!

Room Tip: 10th floor has the fitness center access.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MN
1 review
2 of 5 stars Reviewed October 17, 2012

The room is very small, the bathroom doesn't have a vent (fan). When you flush the toilet, it runs (loudly) anywhere from 3 seconds to 50 or 60 seconds. A blanket wedged between two sheets is their idea of a comforter. No coffee with the coffee maker, Had to call for more toilet paper a second time because they never came after the first request. Had to ask for more towels, more kleenex, and for the trash to be emptied. Someone left garbage on top of the mirror in the room and I had to take it down and throw it away. And speaking of trash. How cheap can they get when the trash bags are too small for the trash cans. Garbage all over the inside of the can because the bag is too small and falls in. Gross. Also, and I know they can do nothing about this, but I can hear conversations from both sides and above!

Room Tip: Try another hotel!
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymond L, Manager at Kahler Grand Hotel, responded to this review, January 8, 2013
We appreciate your honest feedback and want you to know we are listening. In fact, we utilize all feedback with our service team as a training exercise to continually improve our service. I hope you take the opportunity to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Kahler Grand Hotel

Address: 20 South-West Second Ave., Rochester, MN 55902-3013
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Rochester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kahler Grand Hotel 3*
Official Description (provided by the hotel):
An 80-year legacy of personalized service and world-class comfort awaits you at the Kahler Grand Hotel. Boasting a timeless charm and storied past, our Mayo Clinic Rochester Minnesota hotel is elegant, historic, and wonderfully unpretentious. Select from 668 rooms and suites tailored to any budget - from luxury to economy. Enjoy direct access to the world-renowned Mayo Clinic or downtown area via a climate-controlled pedestrian skyway and subway. Reminiscent of the great hotels of yesteryear, our impressive Minnesota hotel suites and guest rooms have been designed with your ultimate relaxation in mind. Whether your stay is a family getaway, romantic retreat, business trip, or Mayo Clinic visit, you will love our vibrant urban setting:Situated in the heart of downtown Rochester, MinnesotaDirectly linked to the Mayo Clinic, via pedestrian subway and skywayGrand Shops - over 65 unique stores Convenient to Highways 52 and 63 as well as Interstate 90Just 6.1 miles from Rochester International Airport (RST)Short distance to Mayo Civic Center and Government Center Now with super fast internet speeds up to 50 Mbps ... more   less 
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Also Known As:
Kahler Grand Rochester
Hotel Kahler Grand

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