We recently stayed at the Double Tree in Rochestor for a family wedding. The customer service we received was outstanding. The bellman was extremely friendly, careful with our luggage and very quick to get things up to our room. Our room was very clean and had up to date amenities. The ballroom that was used for the wedding was great as well! The food was a little less than I expected considering how great everything else was, but still not bad. I loved the modern aesthetic that the hotel had to offer. It felt very upscale without the stuffiness.