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“Wow, I am very pleased with this hotel and highly recommend it !!” 5 of 5 stars
Review of DoubleTree by Hilton Rochester / Mayo Clinic Area

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DoubleTree by Hilton Rochester / Mayo Clinic Area
3.5 of 5 Hotel   |   150 South Broadway, Rochester, MN 55904   |  
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Special Offer
Mayo Patient Discount
Ranked #5 of 53 hotels in Rochester
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Wow, I am very pleased with this hotel and highly recommend it !!”
5 of 5 stars Reviewed September 19, 2013

I stay in hotels over 100 night a year. So, I know the difference between a good hotel vs. a great one. I was in the area for personal business, visiting family and work. This was an excellent choice for my stay !! The customer service was excellent from the time I checked in until I left. I had a long day and the warm chocolate chip cookie upon arrival was perfect !! The housekeeping staff was exceptional. Diane in hskp was the best. When finding out how much I enjoyed the cookies upon arrival, she made certain I had a good supply. Very simple customer service that goes a long, long way !! I will return for sure !! The room service food was to die for too. The restaurant is excellent too. I highly recommend this hotel and the restaurant !!

Room Tip: I was on the executive floor and it was very quiet. I would recommend a higher floor but think all r...
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 20, 2013
Dear Judy K: Thank you very much for your fantastic post and for staying with us! I will pass along your message to Diane. I am sure that will make her day! We look forward to having you stay with us again!
Deb Knox
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405 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • Polish first
  • Portuguese first
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English first
A TripAdvisor Member
3 of 5 stars Reviewed September 18, 2013

Had received an email to see if I needed anyting extra in my room when I arrrived prior to coming. I replied yes I would like extra towels and pillows. Once checking in at 10pm I needed to call down to front desk to receive these items. they had not been placed in my room. Very disappointed at this. Rest of time was great.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 20, 2013
Dear Guest: Thank you for you post and for staying with us. I am very sorry that we did not have your requested items in your guestroom prior to arrival. This should have been done. I have copied your post to our Front Desk, Executive Housekeeper and General Manager to inform them of your experience. I do hope that should you return to Rochester you will stay with us again.
Deb Knox
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Hershey, United States
1 review
4 of 5 stars Reviewed September 15, 2013

I had a very nice stay at the DoubleTree in Rochester, MN. The staff was friendly and helpful, and the hotel met my needs. This was a great experience overall and I would stay there again in the future.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 16, 2013
Dear Michael G: Thank you very much for staying with us and for your post. Our team is very glad to hear that we met and exceeded your expectations during your stay and that you will stay with us again should you return to Rochester. Thank you again for staying with us.
Deb Knox
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Bloomington, United States
1 review
5 of 5 stars Reviewed September 15, 2013

Hotel was very nice and staff did an outstanding job. We normally stay at Hampton Inns, but preferred to be in the center of Rochester during this stay. As a Hilton Honors guest, the hospitality room was a nice feature, which I wish was replicated at the Hampton Inns.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 16, 2013
Dear William R H: Thank you very much for staying with us and for posting your comments about your stay. I am glad to hear that you tend to utilize all Hilton properties. I am very happier to hear that you decided to try our DoubleTree by Hilton this time. Yes, our Executive Lounge is one of the highlights of our hotel. We look forward to your next visit with us.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

This hotel provides, which has excellent service with nice rooms and friendly staff. Very modern hotel; renovated when it became a Doubletree. Excellent restaurant with great fresh fish! I would highly recommend it; I travel there often.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 12, 2013
Dear Lesley K: Thank you very much for your post and for staying with us so often. We appreciate you choosing our hotel while you are in Rochester and we look forward to continuing to have you stay with us. If there is ever anything that you would need to make your stay even better, please email me at deb.knox@hilton.com
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2013

A really great hotel attached by the subway system to the Mayo Clinic. Nice clean rooms with great beds and a superb restaurant (Pescara) in the lobby. A real gem. Anyone with business in Rochester should seriously consider the DoubleTree.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 12, 2013
Dear Merrick D: Thank you very much for the great review. We greatly appreciate you staying with us and that you will continue to stay with us and refer us to other friends and family. We look forward to your return should your travels bring you back to Rochester.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 6, 2013

I should have written this sooner: I really liked this hotel. The staff were great, the rooms were clean, quiet and fresh, and the convenience to getting to Mayo were just perfect. And if the cookie upon arrival wasn't enough, the fact that they have a shuttle that will take you to the supermarket, and pick you up, for FREE, was a brilliant touch. I should always stay here. (Note to self)

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, September 9, 2013
Dear RomeHome: Thank you very much for posting your comments about the hotel. I am glad that you enjoyed your time with us and you utilized the complimentary Town Car service that we provide to our guests within the downtown area. We hope that you will return to the DoubleTree again if you should need to return to Rochester.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Rochester / Mayo Clinic Area

Address: 150 South Broadway, Rochester, MN 55904
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rochester
#3 Romantic Hotel in Rochester
#4 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Rochester / Mayo Clinic Area 3.5*
Official Description (provided by the hotel):
The newly renovated Doubletree Rochester/Downtown hotel has a great downtown location just two blocks from the Mayo Clinic campus and Methodist Hospital. Our upscale, full service hotel connects to the Mayo, Gonda, and Plummer buildings via Rochester's climate-controlled Skyway and Pedestrian Subway system. Shuttle and Town car service to the Mayo Campus are also available. The Doubletree is near the Mayo Civic Center and University of Minnesota campus. ... more   less 
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Also Known As:
Doubletree By Hilton Rochester / Mayo Clinic Area Hotel Rochester
Radisson Rochester
Rochester Radisson

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