I was in Rochester for a routine physical at the Mayo Clinic and, thanks to my stupid reliance on hotwire, I ended up at the Ramada (how in the heck they consider this a "three star" is beyond my comprehension). At first I wasn't thrilled because it is relatively far from the Clinic compared to other hotels that are connected to the facilities by the tunnels/skyways or a short walk. This is at least a 10-15 minute drive. Still, I took the risk in order to save some money (not a lot, in retrospect) and I figured I'd have to eat crow.
But it got worse.
Why would someone stay at a hotel in Rochester? The vast majority are staying because of the massive Mayo Clinic and its facilities. What would those people want? Simple: a good night's sleep. That is not possible at the Ramada. The walls are paper thin, the ceilings too. If there's anyone next door who's restless, coughing (not even bad coughing), or simply staying up late --you are too. If there's someone walking around, not prancing, just walking, you can hear it. If, heaven forbid, there's a kid up there (which thankfully wasn't the case for me), you'd probably go nuts. The beds aren't very comfortable (the pillows on mine also seemed to all be the same type, the worst for my own sleep patterns so I had to use two and place my head in between). The climate control is completely warped. If you set it at 70, it drops into the low 60s. If you try to heat it to 72, you might get mid 60s. In the 2am hour, it started clicking loudly. I had to push a room chair against the unit in order to try and muffle the sound.
Thank heavens I didn't have a medical appointment in the morning--oh wait, I did.
The hotel structure itself is in poor, aging shape. This is not a three star by any stretch. The rooms are very poorly lit. The work desk was actually the smallest I've ever seen in a US hotel, which is odd because the room itself was vacant. There were no convenient plugs for laptops or phone chargers. The bed covers look like they were bought in the mid-80s --major eww factor overall too. The only good thing I can say was that the bathroom was spacious. The location is dodgy... it's hard to actually get to from the road (though, oddly enough, easy to see) and the people it attracts range from normal to sketchy. At least it has free internet to occupy you as you wait for a break in the noise.
The service at the front desk is completely impersonal and, frankly, dismissive of anyone bothering them into doing their actual job when they're not all gossiping with each other --a jarring difference than what you see at the actual Mayo Clinic. Where these people with deep social failures come from is besides the point, this is not a place that will make your stay here at all comfortable --and they're not people you would trust.
I stay at a lot of hotels, all around the world. I try to review at least half of them on TripAdvisor. This ranks as some of the worst nights (unfortunately it's plural) that I've ever had --and in the worst possible context.
Avoid this hotel at all costs!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.