By far this is the worst Best Western i have ever stayed at. I am a PLATINUM REWARDS card holder. The customer service i received was below average. So i talk to the manger Myron. Now i see where his employees get their customer service skills from. If i was part of the Best Western franchise i would take the name away from them. i would rate my family's all around experience with this Best Western as well below average. The suite that i stayed in reminded me of my old college dorm room. The only good thing that i can come up with that was good about this hotel was the location. I will be staying at a different hotel on my next trip to Rochester.
- Official Description (provided by the hotel):
- An ideal location in Rochester! This full-service Minnesota hotel, near the Mayo Clinic, is located in the historic district of downtown Rochester. The Centerstone Plaza Hotel Soldiers Field is conveniently located in downtown Rochester with easy access to local area attractions, events and business locations. Guests will find the Mayo Clinic, Saint Marys Hospital, Mayo Civic Center, historic Mayowood Mansion, Apache shopping mall, Graham Arena, and RCTC Regional Sports Center nearby. Each well-appointed room at this Rochester hotel features free wireless high-speed Internet access, free long distance access, an iron/ironing board, coffee/tea maker and hairdryer. For added comfort and convenience, The Centerstone Plaza Hotel Soldiers Field comes equipped with a state-of-the-art fitness center, laundry facilities, and Twigs, our award winning restaurant. Guests will appreciate the hotel's Express Courtesy Shuttle to all Rochester downtown destinations including Mayo Clinic and Rochester International Airport. Hotel guests will appreciate the complimentary expanded hot buffet breakfast buffet offered every morning. Additional hotel amenities include an extra large indoor swimming pool, whirlpool and video arcade area. A friendly staff is ready to ensure a comfortable and memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Soldiers Field Tower Hotel Rochester
- Best Western Rochester
- Rochester Best Western