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Holiday Inn Express Hotel & Suites Rochester West-Medical Center: Traveler Reviews

2.5 of 5
155 16th Ave SW, Rochester, MN 55902
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Holiday Inn Express Hotel & Suites Rochester West-Medical Center
Ranked #8 of 51 hotels in Rochester
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23 reviews from our community

    Trip type
Traveler rating
    17
    5
    0
    0
    1
Date Rating
Hernando, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Wonderful!!!!!!!”
5 of 5 stars Reviewed November 6, 2012

It's the newest hotel in the city of Rochester and everything was fresh and clean!!!!!!!
Comfortable bed (King), pillows, wide screen TV and you could not hear any doors banging!!!!
Very polite people at the check-in desk too!!!!!!! The Continental Breakfast area served wonderful everything!!!!!
We will stay there again when we return!!!!!!!
AAAAAAA+++++++

Room Tip: Any of the rooms are great!!!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask honestabe36 about Holiday Inn Express Hotel & Suites Rochester West-Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review
November 9, 2012
Thank you for your great comments about your recent visit to the Holiday Inn Express & Suites - Rochester West Medical. The staff and I take great...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Very nice surprise”
5 of 5 stars Reviewed November 6, 2012

Actually live in the area, had to be out of the house for the weekend. Rochester has many very good hotel choices. Holiday Inn Express West is new, thought I'd give it a try. Very, very comfortable place. Spacious rooms. I upgraded for a small fee to a suite, plenty of room, bed is comfortable, adequately appointed with the customary needs and necessities. I was surprised to see there is a pool, workout room, heated underground parking, conference room and fairly extensive breakfast. Easy walk to the many places to eat. Yes you are in the center of a medical community so you hear Mayo One (helicopter), it's part of being in Rochester. Also interested to note that I did not hear any traffic noise. Certainly will recommend, and stay again if the opportunity presents.

Room Tip: Suite is worth the small upgrade in price.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask RGTravelIng about Holiday Inn Express Hotel & Suites Rochester West-Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review
November 9, 2012
Thank you for taking the time to write about your wonderful stay at our Holiday Inn Express & Suites - Rochester, West Medical. The staff and I strive everyday to exceed all of our guest expecations and we are delighted that you enjoyed your stay.

I will be sure to pass the great words of praise onto our staff and I look forward to the opportunity to host you as our future guest. Thank-you,
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Venice, Florida
1 review
“Fresh, clean and really nice new hotel.”
5 of 5 stars Reviewed October 3, 2012

Very nice new hotel and reasonable rates. The staff is excellent and the breakfast was also very good. The hot cinnamon buns were excellent. The hotel has an underground garage with an elevator that goes right to your floor. The rooms are very large and as would be expected very well furnished. The lobby area has several large leather chairs and a couch with a large screen television. The staff was nice and personable. They do not yet have a shuttle to the clinic. I absolutely will stay here again.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WEV33 about Holiday Inn Express Hotel & Suites Rochester West-Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review
October 8, 2012
Thank-you for your comments regarding your recent visit to our Holiday Inn Express & Suites - Rochester, West Medical Center. Comments such as yours are essential to the success of our hotel's operations.

First let me say, I too agree the hot cinnamon rolls are very tastey! The cinnamon rolls are very popular and go well with a cup of hot chocolate or coffee. Next, I want to thank you for the comments you shared regarding our staff. I will be sure to pass along your compliments about our great staff as well.

Once again, thank you for the great comments and my staff and I look forward to the opportunity to serve you in the future.
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New Hampshire USA
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Delivers on its promises”
4 of 5 stars Reviewed September 30, 2012

I spent a week staying at the new (9/12) Holiday Inn Epress while at a meeting in Rochester. The property is about three miles from the convention center but only a few blocks from the St. Mary's Campus Hospital building.
The Inn delivered on all its promises. I had an East-facing room (note earlier reviews) and noted no road noise. There was occasional helicopter noise, but I think this may be a general feature of Rochester. The room was spacious and clean. The TV was HD, although local network channels were not HD (but ESPN, FOX, TBS etc. were) Free wireless internet access was prompt. The no-charge-added breakfast was more than continental; there were eggs, sausage, biscuits and pancakes as well as the typical bagels and jam. There was pretty good coffee close to 24/7. The front desk clerks and housekeepers were very pleasant and went out of their way to be helpful. There is a washer/dryer on each floor; mine worked well.
From here I used a car to go to the meetings at the civic center. Parking at the Inn was free.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask potscrubber about Holiday Inn Express Hotel & Suites Rochester West-Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review
October 2, 2012
Thank you for the great feedback you provided regarding your recent visit to the Holiday Inn Express & Suites - Rochester West Medical, Rochester...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menomonie, Wisconsin
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“What a Wonderful Experience”
5 of 5 stars Reviewed September 4, 2012

I found this by accident because it just opened in June and we were there the first weekend in August. It is a brand new property, so everything was fresh and clean. The staff was exceptional. We were greeted like old friends and immediately upgraded to a King Suite. The check in personnel took the time to give us a briefing on the area, including dining suggestions and directions to a store my wife wanted to visit.
It was a girls state softball tournament and there were several families staying there. No problem at all. Our room was quiet and it must have been a great group of families because there were no disturbances at all.
They have underground parking available and I took advantage because storms were predicted. Excellent choice, it was pouring when we wanted to go out in the morning, but we were dry since we parked inside and it had stopped raining when we reached our destination.
I will be staying there next time I am in Rochester and recommend this hotel to other without reservation. Great location, great property and great value. Very near to St. Mary's and only a few blocks from the other Rochester hospitals/clinics. Right on 2nd St.

Room Tip: We were upgraded to a King Suite and the extra room really made the experience more comfortable. We...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ProfessorHolland about Holiday Inn Express Hotel & Suites Rochester West-Medical Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom A, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review
September 10, 2012
Thank you Professor Holland for your wonderful review of our Holiday Inn Express & Suites - Rochester West Medical. My staff and I are extremely pleased that you enjoyed your stay with us at our new hotel. Your travel tips are great ideas and agree that if your a light sleeper guests should be sure to inquire about being placed on the east side of the building. I'm also glad you took advantage of our garage parking. I know this will be very popular in the winter months.

Again, thank you for your great comments. Feedback such as yours help us to continue to strive to be the best Holiday Inn Express we can be exceeding all of our guest expectations. We hope to see you again.
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Additional Information about Holiday Inn Express Hotel & Suites Rochester West-Medical Center

Address: 155 16th Ave SW, Rochester, MN 55902
Phone Number:
Region: United States > Minnesota > Rochester
Hotel Style:
Ranked #8 of 51 hotels in Rochester
Price Range: $$
Hotel Class:2.5 star (2.5*)
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