This facility is badly in need of some "country care". There was a time when this chain would have been our 1st choice. However, over the years the competition has left them in the dust of a badly rutted country road.
Lack of cleanliness of the room was most disappointing. In addition, to a badly stained bathroom, the TV program card was covered with nasal discharge. The carpet was old and stained and bedding had holes.
The front desk left much to be desired. When inquiring about possible dinning suggestions the "young" lady's 2 suggestions given in a "whatever" response was made without her eyes ever leaving the computer. Finally, when presenting the TV program card to the "young" man the following morning he failed to acknowledge any concern or potential action to the departing guests.
Country Inn & Suites, good-by old friend.
- Official Description (provided by the hotel):
- Our Rochester, MN hotel offers all the essential modern amenities for your relaxing stay near the Mayo Clinic, University of Minnesota Rochester and IBM Rochester headquarters. The Country Inn & Suites by Carlson, Rochester, MN offers free shuttle service to the Mayo Clinic in downtown Rochester as well as the IBM headquarters and the Rochester International Airport. ... more less
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- Also Known As:
- Country Inn And Suites Rochester
- Country Inn & Suites Rochester Hotel Rochester
- Country Inn Rochester
- Rochester Country Inn