Our opinion is the hotel is in need of better management. We stayed two nights and our beds were not fixed and coffee was not replenished in the room. Our biggest disappointment was the breakfast room. It was very small and unorganized. The employee in charge of it was not friendly and appeared to be overwhelmed by her responsibilities. Breakfast was advertised to be open until 10:30, we were down there by nine and several items were already gone and it was very messy. The real coffee cups were all dirty and none of the tables were wiped off. When we left the breakfast employee was outside smoking. With all the other hotels to pick from in Rochester, stay clear of this one!
- Official Description (provided by the hotel):
- Our Rochester, MN hotel offers all the essential modern amenities for your relaxing stay near the Mayo Clinic, University of Minnesota Rochester and IBM Rochester headquarters. The Country Inn & Suites by Carlson, Rochester, MN offers free shuttle service to the Mayo Clinic in downtown Rochester as well as the IBM headquarters and the Rochester International Airport. ... more less
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- Also Known As:
- Country Inn & Suites Rochester Hotel Rochester
- Country Inn And Suites Rochester
- Country Inn Rochester
- Rochester Country Inn